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Infiniti Software Solutions - Product Manager - Airlines Industry System

Infiniti Software Solutions - Product Manager - Airlines Industry System

Infiniti Software Solutions Private LimitedChennai, India
30+ days ago
Job description

Job Title : Product Manager (Airlines Industry Focus)

About the Role :

  • We are seeking a highly experienced and customer-centric Product Manager to lead the development and evolution of [mention specific product area, our digital customer experience platform, our revenue optimization tools, our flight operations software] within the dynamic airline industry.
  • The ideal candidate will possess a deep understanding of airline operations, passenger journeys, and the competitive landscape.
  • You will be responsible for defining product strategy, building roadmaps, and delivering innovative solutions that address critical business needs and delight our customers.

Key Responsibilities :

Product Strategy & Vision :

  • Define and articulate a clear product vision, strategy, and roadmap aligned with the overall company goals and market opportunities within the airline industry.
  • Conduct comprehensive market research, competitive analysis, and customer interviews to identify pain points, unmet needs, and emerging trends in air travel.
  • Customer Journey & Experience :

  • Deeply understand the end-to-end airline customer journey, from booking and check-in to in-flight experience, baggage handling, and post-travel support.
  • Champion a customer-centric approach to product development, ensuring solutions enhance passenger satisfaction and loyalty.
  • Requirements & Prioritization :

  • Translate strategic objectives and user needs into detailed product requirements, user stories, and acceptance criteria.
  • Prioritize product backlog based on business value, technical feasibility, and customer impact, ensuring alignment with stakeholders.
  • Cross-functional Collaboration :

  • Work closely with engineering, design (UX / UI), data analytics, marketing, sales, and operations teams to ensure seamless product development and successful launches.
  • Facilitate communication and alignment across all stakeholders throughout the product lifecycle.
  • Performance Monitoring & Optimization :

    Define key performance indicators (KPIs) and metrics to measure product success and track performance post-launch.

  • Analyze data and user feedback to identify opportunities for continuous improvement and iterative development.
  • Go-to-Market (GTM) Strategy :

  • Collaborate with marketing and sales teams to develop and execute effective go-to-market strategies for new features and products.
  • Develop compelling product messaging and sales enablement materials.
  • Industry & Regulatory Awareness :

  • Stay abreast of airline industry trends, technological advancements, and relevant regulatory requirements (e. , IATA standards, airport regulations, cybersecurity in aviation).
  • Identify potential challenges and opportunities arising from industry shifts.
  • Required Skills & Qualifications :

  • Bachelor's degree in Computer Science, Software Engineering, Business, Marketing, or a related field.
  • Strong understanding of the airline industry ecosystem, including passenger service systems (PSS), reservation systems, revenue management, loyalty programs, and operational systems.
  • Demonstrated success in defining, launching, and iterating on successful software products.
  • Proficiency in Agile / Scrum methodologies and experience working with engineering teams.
  • Excellent analytical skills with the ability to interpret complex data, derive actionable insights, and make data-driven decisions.
  • Strong communication, presentation, and interpersonal skills, with the ability to influence and persuade diverse stakeholders.
  • Ability to think strategically and translate complex business problems into clear product solutions.
  • Experience with product management tools (e. , Jira, Confluence, Aha!, Productboard).
  • Preferred (Bonus) Skills :

  • Master's degree or MBA.
  • Experience with specific airline technologies or enterprise systems (e. , Amadeus, Sabre, SITA).
  • Familiarity with UX / UI principles and design thinking methodologies.
  • Experience with mobile application product management in a high-volume transactional environment.
  • Knowledge of emerging technologies in aviation (e. , AI / ML applications in pricing or personalization, blockchain for loyalty).
  • Experience managing products with significant regulatory compliance aspects
  • ref : iimjobs.com)

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    Product Manager • Chennai, India

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