Minfy Technologies - Technical Writer

We are looking for a Technical Writer

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products.

You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

Your Responsibilities :

• Develop comprehensive documentation that meets organizational standards.
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
• Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.
• Evaluate current content and develop innovative approaches for improvement.
• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
• Use photographs, drawings, diagrams, animation, and charts that increase users understanding.
• Select appropriate medium for message or audience, such as manuals or online videos.
• Gather usability feedback from customers, designers, and Sets / Experience We Require :
• Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
• Firm understanding of the systems development life cycle (SDLC).
• Previous Migration project exp.
• Handson exp. With JIRA & Confluence.
• Proven ability to quickly learn and understand complex topics.
• Previous experience writing documentation and procedural materials for multiple audiences.
• Superior written and verbal communication skills, with a keen eye for detail.
• Experience working with engineering to improve user experience : design, UI, and help refine content and create visuals and diagrams for technical support : Bachelors / Masters in Computer Science, Engineering or relevant field.

ref : hirist.tech)