Job Summary :
We are seeking a highly experienced and dedicated Mainframe developer with 6-8 years of overall experience and a minimum of 3 years of recent, hands-on experience in application / production support within a Mainframe environment. The ideal candidate will possess strong technical skills in COBOL, DB2, JCL, and VSAM, coupled with expertise in Unix and a solid understanding of ITSM processes. You will be responsible for ensuring the stability, performance, and availability of critical mainframe applications, actively participating in incident resolution, change management, and problem management, and effectively communicating with clients and stakeholders.
Key Responsibilities :
- Provide expert-level application and production support for critical mainframe systems and applications.
- Lead the troubleshooting, analysis, and resolution of production incidents, issues, and system failures in a timely and efficient manner, minimizing downtime and impact.
- Utilize strong debugging skills to diagnose issues effectively, leveraging abend codes, dumps, and logs.
- Adhere strictly to ITSM Incident Management processes, ensuring timely escalation, communication, and resolution.
- Leverage deep proficiency in Mainframe technologies, including COBOL for program analysis and
modification, DB2 for database operations, JCL for job control and execution, and VSAM for file management.
Analyze and understand existing mainframe code and system behavior to support and enhance applications.Proficiently work with Unix environments, including analyzing and understanding shell scripts for automation and system operations.Possess additional knowledge to analyze Java code and SQL queries to understand application flows and troubleshoot integrated systems.Actively participate in ITSM Change Management processes, ensuring controlled and successful deployments of fixes and enhancements.Contribute to ITSM Problem Management by identifying root causes of recurring issues and proposing permanent solutions to prevent future occurrences.Hands-on experience with production support tools such as Control-M for job scheduling and monitoring.Proficient in using database tools like Squirrel and SQL Developer for data analysis and query execution.Comfortable using terminal emulators like Reflection Workspace and Putty for mainframe and Unix access.Work effectively with cross-functional teams and collaborate closely with development teams for issue resolution and deployments.Experience in working directly with clients and effectively managing offshore deliverables, ensuring client satisfaction and smooth operations.Ability to communicate complex technical information clearly and effectively to both technical and non technical clients and business partners.Possess exposure to the complete Software Development Life Cycle (SDLC) - Analysis, Design, Coding, Testing, and Implementation - enabling a holistic understanding of application development and support.Required Skills & Experience :
6- 8 years of overall experience in IT, with a minimum of 3+ years of recent, dedicated experience in Application / Production Support within a Mainframe Technology environment.Strong proficiency in core Mainframe technologies : COBOL, DB2, JCL, and VSAM.Proficient in Unix, including the ability to analyze and troubleshoot Unix scripts.Hands-on experience with ITSM processes, specifically Incident Management, Change Management, and Problem Management.Demonstrated experience working with tools such as Control-M, Squirrel, SQL Developer, Reflection Workspace, and Putty.Strong debugging skills, including the ability to interpret abend codes, analyze dumps, and review logs for root cause identification.Experience in working directly with clients and managing offshore team deliverables.Exposure to the complete SDLC cycle (Analysis, Design, Coding, Testing, and Implementation).Additional knowledge in analyzing Java code and SQL queries.Excellent communication (written and verbal) and interpersonal skills, with the ability to effectively interact with clients and business partners.Strong problem-solving abilities and attention to detail.ref : hirist.tech)