Head of Operations

Marsh India Insurance Brokers Private Ltd, India is seeking candidates for the following position based in the Mumbai office :

Vice President – Operations

What can you expect?

• Lead the conceptualization to implementation of modernization projects for medical insurance business with focus on key initiatives such as centralization of operations processes
• Work closely with operations managers to gain buy-in for proposed changes by articulating benefits, adopting change management principles
• Create transition plans and maintain complete transition documentation to capture and deliver process performance and success criteria.
• Provide complete transparency and visibility to the senior leadership on the project progress with risks / issues / challenges being highlighted timely.
• Follow the organization’s transition, project management methodology to successfully transition projects with agreed scope, timelines and quality.
• Work closely with senior stakeholders across the organization to drive transitions, projects & change across the organization.
• Ensure high stakeholder management with BAU operations, technology and business teams throughout the various transition stages

What is in it for you?

This role has the opportunity.

We will count on you to :

What you need to have :

OR

What makes you stand out?

Why join our team :

Marsh , a business of Marsh McLennan (NYSE : MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.Com , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex / gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.