Walk-In Drive - Customer Support - International Voice process - 1 to 4 yrs exp

🚀 Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!

🗓️ Walk-In Dates : 8th October and 10th October 2025

📍 Locations : Bengaluru (Interview), Job Locations : Bangalore

⏰ Time : 10 : 00 AM to 2 : 00 PM

🏢 Venue : Infosys BPM Hiring Center785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078,

Land Mark : Sindhoora Convention Center.

🔔 Mode : 100% Work from Office (WFO)

👥 Who Were Hiring

We are looking for customer-focused individuals with 1 to 4 years of international voice processing experience to join our International Voice Support team. As a Customer Support Executive, you will be the first point of contact for global customers, assisting them with queries, troubleshooting issues, and ensuring a seamless service experience.

💼 Key Responsibilities

• Handle inbound and outbound calls from international customers.
• Resolve product or service-related queries and complaints in a timely and professional manner.
• Provide accurate information and troubleshoot customer concerns effectively.
• Ensure high levels of customer satisfaction and experience.
• Document all interactions in the system as per process guidelines.
• Meet or exceed performance metrics such as call quality, response time, and customer satisfaction scores.
• Collaborate with internal teams to resolve complex issues.

Required Qualifications & Skills :

📝 Mandatory Documents to Carry

▸ 10th & 12th Marksheets

▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate)

⚠️ Laptops & cameras are not permitted due to security restrictions.

Government ID is mandatory for entry into the campus.

📌 How to Attend the Walk-In

🌟 Why Infosys BPM?

Come build your career with Infosys BPM. Lets grow, together. We cant wait to meet you!

Warm Regards,Talent Acquisition Team 📩

Infosys BPM Ltd. 💼

Human Resources | INFY HR 🌐