Customer Relationship Manager
HnH Placement Pvt. Ltd.thane, maharashtra, in5 hours ago
Job descriptionLocation : Mumbai (Head Office – Mahalaxmi) Key Responsibilities : Customer Engagement Manage lifecycle relationships with ~250 customers across allocated segments / projects. Deliver proactive engagement at key milestones and “moments of truth” to build trust and loyalty. Drive customer delight through responsiveness, personalisation, and high-touch service. Revenue Ownership Own a collections book of ₹120 Cr per year — driving timely and consistent follow-ups. Enable ₹30 Cr+ in new business annually through referrals, upgrades, and cross-sell conversations. Improve engagement and mindshare to unlock loyalty and renewal potential. Service Excellence Ensure query resolution within defined TATs; maintain a low complaint escalation rate. Standardize and elevate customer interactions across all touchpoints — calls, visits, emails, messages. Collaborate with internal teams to resolve issues, track complaints, and escalate systemic blockers. _Process, Systems & Reporting_ Keep all CRM systems and trackers updated with accurate, real-time data. Maintain documentation hygiene across customer files, transaction records, and communication logs. Track customer satisfaction and share actionable insights for process enhancement. _Culture & Contribution_ Represent Company’s values through respectful, professional, and customer-first behaviour. Be flexible, adaptive, and solution-driven — especially in high-stakes or emotionally charged scenarios. Bring market intelligence and service innovation ideas from outside-in. Looking for Immediate Joiners
Urgent Requirement for a Real Estate Giant in Mumbai
Job Title : Customer Relationship Managers CRM (AM / DM level) - Real Estate
Experience Required : 4 to 6 years of CRM experience with any organization other than Real Estate
Budget : Upto 12 LPA basis last drawn (Includes a standard 10% Performance Linked Variable Pay)
_(Additional Perks : This role includes incentives based on collections performance and loyalty-driven sales achievements)_
- Culture Fit & Work Structure :
9 hour workday
Fixed Week-offs on all Sunday's as well as 2nd & 4th Saturday's
Education : Graduates or PGDMs preferred
Please contact 9819206976 via a message on whatsapp or email resume at hazel.wilson@hnhplacement.com
Create a job alert for this search
Relationship Manager • thane, maharashtra, in
Related jobs
)
- Promoted
- New!
Author Relationship Manager
Notion Pressdombivli, maharashtra, in Notion Press is a global platform for anyone who believes in the power of words and the impact it can have on the world we live in.
Our vision is to help every aspiring writer give their idea an ide...Show moreLast updated: 5 hours ago
- Promoted
Virtual Relationship Manager Lead
Anand Rathi Share and Stock Brokers LtdMumbai, Maharashtra, India You will be responsible to manage a team of Virtual Relationship Managers (VRMs).You will play a key role in scaling digital.
Lead, manage, and motivate a team of Virtual Relationship Managers to ac...Show moreLast updated: 5 days ago
- Promoted
- New!
Relationship Manager - Select
IndusInd Bankthane, maharashtra, in Relationship Manager Select / Senior Relationship Manager Select is responsible for managing existing customers of the bank as well as growing the base by acquiring new to bank customers; and are s...Show moreLast updated: 5 hours ago
- Promoted
Relationship Manager
AAA GlobalThane, IN Relationship Manager – Wealth Management.The ideal candidate will have an existing client base of.You will be responsible for managing and growing client portfolios, identifying investment opportun...Show moreLast updated: 1 day ago
- Promoted
Global Customer Relationship & Sales Manager
Yajur Knowledge Solutionsmumbai, maharashtra, in What if your next role gave you a front-row seat to the global deal-making world.M&A advisors, and private equity funds… all while based in India?.
We’re a fast-growing global advisory platform blen...Show moreLast updated: 2 days ago
- Promoted
Relationship Manager
Talent Corner HR Services Pvt Ltdmumbai, maharashtra, in We at Talent Corner HR Services are having an exciting opportunity for one of our clients in Mumbai : .Manage leads from multiple sources, aiming to improve conversion rates and contribute to the bus...Show moreLast updated: 30+ days ago
- Promoted
Relationship Manager
Petpoojamumbai, maharashtra, in Petpooja Restaurant Billing Platform.You will represent Petpooja in the market, drive sales targets, and ensure customer satisfaction.
Two-wheeler with a valid driving license.Generate leads through...Show moreLast updated: 17 days ago
- Promoted
- New!
Customer Relationship Manager
HnH Placement Pvt. Ltd.mumbai city, maharashtra, in Urgent Requirement for a Real Estate Giant in Mumbai.Job Title : Customer Relationship Managers CRM (AM / DM level) - Real Estate.
Experience Required : 4 to 6 years of CRM experience with any organiza...Show moreLast updated: 5 hours ago
- Promoted
Customer Relationship Management Manager
Limelight Lab Grown Diamondsmumbai, maharashtra, in Minimum 3-4 plus years of experience in CRM, ORM, or customer lifecycle roles preferably in luxury, fashion, jewelry, or high-end retail.
Strong command of CRM tools (e.Zoho CRM, Salesforce, HubSpot...Show moreLast updated: 30+ days ago
- Promoted
Relationship Manager
upGrad Rekrutmumbai, maharashtra, in Relationship manager builds and maintains strong, positive connections with clients, acting as a crucial link between the company and its customers.
They focus on understanding client needs, providi...Show moreLast updated: 30+ days ago
- Promoted
Virtual Relationship Manager-Elite
upGrad RekrutMumbai, Maharashtra, India Deepen customer relationships to increase overall relationship value.Acquire new Non-Resident (NR) accounts and generate referrals from existing customers.
Drive remittances across all managed and s...Show moreLast updated: 4 days ago
- Promoted
Virtual Relationship Manager
upGrad RekrutMumbai, Maharashtra, India Strengthen and grow relationships with existing First Wealth customers.Acquire new Non-Resident (NR) accounts and generate qualified referrals.
Drive remittance business across managed and sourced p...Show moreLast updated: 4 days ago
- Promoted
- New!
Customer Relationship Manager - Real Estate
HnH Placement Pvt. Ltd.mumbai city, maharashtra, in Urgent Requirement for a Real Estate Giant in Mumbai.Job Title : Customer Relationship Managers CRM (AM / DM level) - Real Estate.
Experience Required : 4 to 6 years of CRM experience with any organiza...Show moreLast updated: 5 hours ago
- Promoted
Relationship Manager
AideWiser SolTekmumbai, maharashtra, in Relationship Manager / Wealth Manager.Santhome, Chennai – 2 Positions.Mumbai – 1 Position (Office to be finalized within a couple of months from the candidate’s joining.
likely Andheri or BKC).Acqu...Show moreLast updated: 6 days ago
- Promoted
- New!
Service Relationship Manager
The Premier Consultants ( Recruitment Company )dombivli, maharashtra, in Role : Service Relationship Manager.Provide client service support in : .Accepting and placing transaction orders upon RM and / or client request.
Ensure smooth processing of Accounts with healthy firs...Show moreLast updated: 5 hours ago
- Promoted
Corporate Relationship Manager
Disha CapitalBandra, Maharashtra, India Corporate Relationship Manager.We are seeking a tech-savvy, results- Techo Marking – Insurance Broking to drive corporate insurance sales and business growth.
The role combines strategic sales, digi...Show moreLast updated: 5 days ago
- Promoted
- New!
Client Relationship Manager / Account Manager – US IT Recruitment
United Software Group Incdombivli, maharashtra, in Job Title : Client Relationship Manager / Account Manager – US IT Recruitment.Client Services / Account Management.We are seeking a dynamic and strategic.
Cognizant and Capgemini and Wipro.The ideal c...Show moreLast updated: 5 hours ago
- Promoted
Customer Relationship Management Manager
Wellwishers group indiaUlhasnagar, Maharashtra, India Location : Pashane, Vangani, Maharashtra.The Post-Sales & Finance Executive plays a key role in managing the financial and operational activities that occur after a sale is closed.This position focu...Show moreLast updated: 5 days ago