Business Solutions Lead - Technology & AI

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out

www.careers.indegene.com

Looking to jump-start your career?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast track career where you can grow along with Indegene’s high-speed growth.

We are purpose driven.

We enable healthcare organizations be future ready and our customer obsession is our driving force .

We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

If this excites you, then apply below.

Business Solutions Lead – Technology & AI

Responsibilities :

Strategize, lead, and design functional and technical solution development for new business acquisition activities related to Indegene’s tech solutions spectrum, including

digital engineering, platform managed services, Salesforce, Adobe Solutions, GenAI, Custom AI solutions and support services .

Demonstrate thought leadership, solution innovation, and architecture design for RFPs and other client engagement avenues.

Evaluate client requirements in collaboration with internal SMEs / tech experts, aligning them with Indegene's service propositions, operating model designs, effort estimations, SLA definitions, etc.

Define frameworks and solution models for

platform migration, integration, implementation, managed services, DevOps, and platform services

across Veeva, Salesforce, Adobe, Martech, Snowflake, GenAI, Amazon Cloud

Conduct discovery sessions with customers to shape opportunities and contribute to the overall pipeline development.

Define pricing models, construct solutions, and orchestrate alignment between clients and internal stakeholders.

Drive end-to-end bid management for large deals, author proposal responses, and actively lead proposal defense discussions, pricing negotiations, and SOW closures.

Develop a deep understanding of our services, identify opportunities for business solutions, and propose value-add initiatives while exploring avenues for business expansion.

Lead ideation sessions with internal leadership teams to identify innovative win themes and value propositions during proposal development.

Articulate Indegene's value proposition to clients through written proposals and live presentations.

Strategically align Indegene's tech offerings with emerging trends, including

GenAI-driven solutions and digital transformation initiatives .

Define

support service models

and frameworks for managing ongoing platform operations, including L1-L3 support, incident management, and performance optimization.

Navigate complex decision-making among a large set of cross-functional stakeholders.

Key Skills & Competencies :

Proven experience in

platform services, digital engineering, support services, and emerging technologies like GenAI .

Strong expertise in solutioning, pricing models, and bid management for large-scale tech solutions.

Excellent communication and client management skills, with the ability to clearly articulate value propositions.

Ability to collaborate effectively with internal and external stakeholders to drive consensus and deliver tailored solutions.

Must have :

MBA graduate with overall 5-7 years’ experience

Prior experience in managing complex solution development for managed services, platform operations, tech integrations areas are mandatory

Hands-on experience with define operating model, integration roadmap, migration plan creation relevant for technology engineering and digital operations area (CRM, Digital Engineering, DAMS, Support Services).

Experienced in pricing estimations, client discovery discussions and solution architecture

Hands-on experience in bid management, solution design, client presentations and legal agreements (SOWs)

Prior experience in creating new solutions, POVs and industry benchmarking collateral related to technology areas

Exposure / understanding of pharma ecosystem will be preferred.

Skills : Excellent communication and presentation skills, along with an analytical and problem-solving mindset.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.