Portfolio Growth Specialist
GramPro Business Services Pvt. Ltd.Coimbatore, Republic Of India, IN25 days ago
Job descriptionDeliver excellent customer service within defined Turnaround Times (TAT) and complaint management norms. Maintain branch ambiance, mandatory displays, and overall customer experience. Ensure adherence to BSOPM, compliance, and audit guidelines with satisfactory internal / external audit results. Provide accurate product information and timely resolution of customer issues. Record and resolve customer complaints within stipulated timelines. Engage in preventive complaint management and proactively collect customer feedback. Promote digital and direct banking channels and ensure customer adoption. Manage and grow the Aspire Banking Customer Portfolio (subject to portfolio creation in the branch). Identify eligible customers and upgrade them under the Aspire Banking program. Deepen customer relationships by ensuring primary banking status and offering relevant products. Conduct regular customer interactions to identify financial needs and provide suitable solutions. Cross-sell to family members and associates within grouped relationships. Achieve portfolio-level benchmarks on contactability, family grouping, cross-sell ratio, and channel activation. Meet all portfolio performance metrics and income benchmarks. Graduation (minimum 50%) Sales and Influencing Skills Knowledge of Banking Products & Processes Planning and Organizing Skills Strong Communication and Interpersonal Skills Customer Service Orientation Customer Portfolio Management AMFI Certification IRDA Certification
We are Hiring for a Scheduled Commercial Bank!
Position : Service Delivery Associate (SDA) – Non-Cash (Aspire)
Reports to :
Service Delivery Manager (or Branch Manager where no SDM is present)
Brief Description :
The role involves providing superior customer service, managing and enhancing relationships with Aspire Banking segment customers, acquiring new customers, and cross-selling various financial products and services.
Key Job Responsibilities :
Business Deliverables :
- Maintain Product Holding Ratio, channel enrollment, and data quality as per assigned benchmarks.
- Drive Existing Relationship Value (ERV) and New-To-Bank (NTB) growth as per set targets.
- Achieve overall deposits growth and fee-based income (Life Insurance, General Insurance, Trade Forex, Assets, Mutual Funds, etc.).
- Obtain certification on all products offered through the branch.
- Ensure strict adherence to KYC, AML, and internal compliance policies.
Customer Service :
Portfolio Management :
Education :
Competencies :
Preferred Certifications :
Create a job alert for this search
Growth Specialist • Coimbatore, Republic Of India, IN
Related jobs
![Senior Growth Analyst [T500-21020]](https://cdn-logos.talent.com/v1/logo/image?feedcode=clickcast-appcast-li-in-cpc&company_name=Talent500)
- Promoted
Portfolio Associate – Renewable Energy
Radian Generationtiruppur, tamil nadu, in Radian Generation is a global provider of critical technology-forward services designed specifically to support the comprehensive lifecycle of renewable facilities—including solar, wind, and energy...Show moreLast updated: 1 day ago
- Promoted
Portfolio Coordinator / Pipeline Manager
Cimpress IndiaPalakkad, IN Cimpress has created a new business called Cimpress Open whose mandate will be to excel at serving customers via third-party channels.
Cimpress Open harnesses the power of our state of the art Mass ...Show moreLast updated: 19 days ago
- Promoted
Growth Marketer
GleantapTiruppur, IN Gleantap is a fast-growing Customer Engagement Platform trusted by leading fitness, wellness, healthcare, and lifestyle brands.
We help businesses drive growth, improve retention, and automate engag...Show moreLast updated: 30+ days ago
- Promoted
Senior Growth Analyst [T500-21020]
Talent500Coimbatore, IN Talent500 is hiring for one of its clients.Careem is the internet platform for the greater Middle East region.A pioneer of the region's ride-hailing economy, Careem is expanding services across its...Show moreLast updated: 19 days ago
- Promoted
Founder’s Office - Business Growth and Strategy
PiAcademy TutorsCoimbatore, IN Please ensure to fill out this Google form to be eligible for the below role.Join Us To Unleash Your Potential!.As the Founder's Office Manager, you will play a pivotal role in supporting our found...Show moreLast updated: 4 days ago
- Promoted
- New!
Mortgage Specialist
eClerxCoimbatore, IN We are hiring for the below frontline roles for US Mortgage for Pune location.Only early joiners(0-30days can apply) are preferred due to the project start date.
Candidates with relevant experience ...Show moreLast updated: 11 hours ago
- Promoted
Growth & Strategy Associate
Magma ConsultancyCoimbatore, IN We’re looking for a sharp, high-energy generalist to work alongside our founders at the intersection of learning design, business growth, and operations.
You’ll help shape how leading organizations ...Show moreLast updated: 1 day ago
- Promoted
- New!
Senior Analyst - Credit Risk
NABTiruppur, IN This role will work closely with Corporate & Institutional Banking (C&IB) Client Coverage bankers, CME, Markets and Products teams, as well as Legal, Treasury, Credit Risk and operations with the a...Show moreLast updated: 11 hours ago
- Promoted
- New!
VP Banking Transformation
GenpactTiruppur, IN A LDT lead is responsible to lead the Transformation & Improvement agenda for the vertical / customers assigned, work closely with COOs and other senior stakeholders, including clients.S / he is accoun...Show moreLast updated: 11 hours ago
- Promoted
- New!
Portfolio Manager
InCred Financial ServicesPalakkad, IN Manager – Portfolio Operations.Collections and Delinquency Management.Monitor month-on-month (MoM) numbers for 0–30-day overdue accounts.
Respond promptly to requests from the collections team for C...Show moreLast updated: 11 hours ago
- Promoted
FOREX INVESTOR
FOREX INVESTMENTCoimbatore, IN We suggest you enter details here.This is a contract remote role for a FOREX Investor at FOREX INVESTMENT.The Investor will be responsible for tasks related to Escrow, Communication, Customer Servi...Show moreLast updated: 30+ days ago
- Promoted
Senior Engineer - Digital Assets (Wholesale Banking)
Flyers SoftTiruppur, IN Cloud (AWS / Azure / GCP), Enterprise Architecture (TOGAF), Security (CISSP / CISM), Blockchain / DLT (Hyperledger, Corda, CBP), Agile (PMI‑ACP / Scrum).
Deep knowledge of DLT platforms and smart contracts; e...Show moreLast updated: 7 days ago
- Promoted
Affordability Strategic Lead
Domnic LewisCoimbatore, Tamil Nadu, India Lead and scale affordability programs such as EMI, cashback, trade-in, and device financing by partnering with Banks, NBFCs, and Fintech players.
Drive innovative financial solutions to boost device...Show moreLast updated: 8 days ago
- Promoted
- New!
Senior Analyst - Credit Risk (Corporate)
NABPalakkad, IN This role will work closely with Corporate & Institutional Banking (C&IB) Client Coverage bankers, CME, Markets and Products teams, as well as Legal, Treasury, Credit Risk and operations with the a...Show moreLast updated: 11 hours ago
- Promoted
Venture Growth Director (10+ Years Experience)
Brownstone NYCCoimbatore, IN USD 2,500 / month + Project based equity participation.Level Ventures is not a fund — it’s a.We incubate, fund, and mentor startups in real estate, healthcare, and impact-driven sectors such as.Thi...Show moreLast updated: 3 days ago
- Promoted
- New!
Founder's Office (Sales & Growth)
Growth Valley CommunityCoimbatore, IN Our mission is to equip students with the skills, mindset, and opportunities they need to thrive in the 21st century.As we expand our reach and impact, we’re looking for a driven, entrepreneurial i...Show moreLast updated: 11 hours ago
- Promoted
Analyst (Investment Banking / Buy-Side Experience Required)
ArcanaTiruppur, IN Arcana is a portfolio intelligence platform used by hedge funds and asset managers to analyze performance and risk.We’re rethinking the tools institutional investors rely on—and we’re hiring analys...Show moreLast updated: 30+ days ago
- Promoted
Founder's Office- Growth & Strategy Associate (Ex-MBB / Tier-1 Strategy Preferred) US-EdTech
Magma Digital VenturesTiruppur, IN Founder's Office- Growth & Strategy Associate (Ex-MBB / Tier-1 Strategy Preferred).Remote | (4 PM-1 AM IST) | Reputed US.
Rapidly scaling AI SaaS startup building intelligent workflow automation for...Show moreLast updated: 1 day ago