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Customer Service Representative

Customer Service Representative

Policybazaar.commeerut, uttar pradesh, in
30+ days ago
Job description

Job Title : Customer Service Executive

If you are interested in joining our team, please share your resume at pranshulkatariya@policybazaar.com or WhatsApp at 85277 25881

Company : Policy Bazaar Insurance Brokers Pvt. Ltd.

Location : Sector 44, Gurugram

Employment Type : Full-time

Salary range : ₹2.5 - ₹4LPA, depending on relevant experience.

Responsibilities :

  • Handle customer inquiries via phone, email, and chat.
  • Provide detailed information about our products and services.
  • Assist customers in making informed decisions about their insurance needs.
  • Maintain accurate records of customer interactions and transactions.
  • Resolve customer complaints in a professional and timely manner.
  • Collaborate with team members to improve customer satisfaction.

Requirements :

  • Experience : 0-4 years in customer service or sales.
  • Excellent communication and interpersonal skills.
  • Ability to handle high-pressure situations and resolve conflicts effectively.
  • Basic computer skills and familiarity with CRM systems.
  • Strong problem-solving abilities and attention to detail.
  • High School Diploma and Bachelor's degree preferred.

    • Working Conditions :

  • 6-day working week.

    • We do not conduct virtual interviews.

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    Customer Service Representative • meerut, uttar pradesh, in

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