Windows Admin

Job Description

• Experience on infra support involving windows servers, datacenter, VMs.
• Knowledge on windows active directory, identity & access management. User access management on windows servers.
• Strong Knowledge on ITIL process, hands on tools like ServiceNow.
• Automation tools like Tanium, MFOO, SCCM, Ansible (optional)
• MS SharePoint, able to navigate and maintain documentation.
• Handle Incidents, p1 major INC calls, troubleshoot issues on access and servers.
• Good hands on MS office tools, Excel (Mandatory).
• Data handling and reporting, PowerBI (optional)
• Good Communication (calls, email, chat support) Mandatory
• Willing to work in US shift timings, night shifts and rotational shift (24 / 7 support), weekend on-call support
• Handle escalations and able to work under pressure.
• No WFH option. Need to work from DLF ODC.

Skills

Windows AD, ITIL, Serice now

Identity & access management. User access management on windows servers

Skills Required

Servicenow, User Access Management, Windows Ad, Powerbi, Automation Tools, Identity Access Management, Windows Servers, Ms Office Tools, Itil, Ms Sharepoint