Enterprise Account Manager

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skill set in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

Role : Enterprise Account Manager

As an Enterprise Account Manager, you will play a crucial role in fostering and expanding relationships with our enterprise-level clients. You will be responsible for understanding the unique needs of each client, ensuring their satisfaction with our services, and identifying opportunities for upselling and cross-selling. This position requires a strategic mindset, excellent communication skills, and a deep understanding of both our services and the clients' business objectives.

You’ll be responsible for :

1.Client Relationship Management :

• Build and maintain strong, long-lasting relationships with enterprise-level clients.
• Understand clients' business goals and challenges to align our services with their needs.
• Act as the main point of contact and advocate for clients within the organization.

2.Account Development :

3.Strategic Planning :

4.Collaboration with Cross-Functional Teams :

5.Contract Negotiation and Renewals :

6.Reporting and Analysis :

7.Customer Advocacy :

You’ll need to have :

WE SUPPORT YOU BEING YOU :

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

We are a company passionate about . Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.