Publisher Onboarding Specialist

Company Description

AffieFly is a forward-thinking AdTech company dedicated to revolutionizing the way businesses and individuals connect with their audiences. We develop user-friendly, high-performance advertising software designed to drive growth, engagement, and revenue. Specializing in affiliate marketing, performance advertising, and customer retention, we offer tools that empower marketers and publishers to achieve their goals efficiently. Our innovative solutions and data-driven approach ensure brands and affiliates can thrive in a fast-evolving digital landscape. Join us as we reshape the advertising world with cutting-edge technologies.

Role Description

This is a remote internship role for a Publisher Onboarding Specialist. The successful candidate will assist in onboarding new publishers, guiding them through setup processes, and ensuring they have a seamless experience with AffieFly's platform. Responsibilities include conducting platform walkthroughs, addressing technical and general inquiries, optimizing accounts for performance, and maintaining positive relationships with publishers. Additionally, the role involves supporting onboarding strategies and contributing to continual process improvement.

Qualifications

• Excellent communication and relationship-building skills to engage and assist new publishers.
• Proficiency in account management and familiarity with affiliate or performance marketing tools.
• Basic technical knowledge for troubleshooting common platform-related issues.
• Organizational skills to manage multiple tasks and ensure timely onboarding success.
• Adaptability and eagerness to learn about the AdTech industry and AffieFly's solutions.
• Experience in customer success or onboarding roles is a plus, but not required.
• A proactive, customer-centric mindset to enhance publisher satisfaction and outcomes.

INTERNSHIP STIPEND WOULD BE UP TO INR 20K (DEPENDING UPON SKILLS)

Skills Required

Account Management