Customer Support Executive

Description

We are looking for a motivated and enthusiastic Customer Support Executive to join our team. This is an entry-level position ideal for freshers who are passionate about providing excellent customer service and eager to learn.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product or service-related issues and provide appropriate solutions.
• Maintain accurate records of customer interactions and transactions in the database.
• Collaborate with other departments to resolve customer issues effectively.
• Provide feedback on customer interactions to improve service processes.

Skills and Qualifications

Education

Bachelor of Arts (B.A), 12th Class (XII)

Skills Required

crm software, Problem Solving, email etiquette , Active Listening, Data Entry, Multitasking, Customer Focus, Time Management, Technical Support, Conflict Resolution