Chargeback Analyst

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver's seat and ready to #MoveAtTheSpeedOfRight.

Be in the driver's seat of your career as a Chargeback Analyst with the industry leader- and build a career you can trust.

As a Chargeback Analyst, you will help facilitate Accertify's overall mission of delivering exceptional digital experiences by researching and decisioning on high-risk e-commerce transactions for Clients across all industries.

Essential Duties And Responsibilities

• Performs manual review of queued transactions to determine the likelihood of fraud
• Prioritizes work to meet and exceed deadlines
• Independently resolves problems that require in-depth investigation and / or research
• Constantly communicates fraud trends and shares best practices with peers and leaders
• Maintains professional persistence when reviewing transactions or speaking with customers
• Develop Client-specific expertise to further support a model-first vision
• Utilizes fraud platform features to build upon initial familiarity with Client risk profiles
• Works well with a team of industry experts to monitor real-time fraud decisioning software
• Thoroughly researches transaction risk utilizing both new and existing tools
• Reports platform issues as they arise and proactively identifies potential impacts to Clients
• Maintains adherence to regulatory, operational, and compliance standards

Skills & Qualifications

Additional Details

Why Join Accertify :

At Accertify, we offer more than just a paycheck. Explore our global benefits designed to support your well-being, professional growth, and work-life balance—wherever you are.

Skills Required

Microsoft Office Suite