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Senior Process Analyst - Digital Operations

Senior Process Analyst - Digital Operations

SLKINDIA
30+ days ago
Job description
  • Monitor real-time queues and identify high-risk transactions within the business portfolio.
  • Observe customer transactions to identify fraudulent activity such as account takeover, friendly fraud, theft, floating, kiting fraud, and similar other risks.
  • Identify fraudulent transactions and hold or acquit the transaction based on fraud analysis.
  • Resolve queued transactions within the service level agreements to reduce potential revenue losses.
  • Interact with banks and customers to validate information and to confirm or cancel authorizations.
  • Locations

    Bangalore, IN, 562110

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    Senior Analyst • INDIA