Program manager office lead (pmo lead)Pepper Content • Mumbai, Maharashtra, India
Program manager office lead (pmo lead)
Pepper Content • Mumbai, Maharashtra, India
30+ days ago
Job descriptionTrack and report on VSD-level, account-level, and deal-level performance against targets. Monitor KPIs including consumption, delivery, invoicing, receivables, EBITDA, margins, and profitability. Identify trends, risks, and shortfalls; provide actionable recommendations for course correction. Maintain and enhance dashboards to present real-time performance data to leadership. Ensure operational platforms and trackers are consistently updated by VSD teams. Lead performance review discussions during Monthly Business Reviews (MBRs) and Quarterly Planning. Create and maintain SOPs for data capture, reporting, and insight generation. Analyze account-level data to highlight growth opportunities (upsell, cross-sell) and areas for margin improvement. Provide predictive analysis for pipeline impact on future targets. Partner with leadership to translate performance trends into operational and strategic initiatives. Bachelor’s or Master’s degree in Business, Finance, Data Analytics, or related field. 4–5 years of experience in Business Analysis, Revenue Operations, or Performance Management, ideally in a Saa S or services organization. Strong financial and operational modeling skills. Advanced proficiency in Excel / Google Sheets, BI tools (Tableau, Power BI, Looker), and CRM / ERP systems. Proven ability to synthesize complex datasets into clear insights and recommendations. Data-Driven Decision Making : Ability to analyze operational and financial data to inform strategy. Commercial Acumen : Understanding of revenue, margin, and profitability levers. Operational Discipline : Consistent approach to target setting and performance tracking. Stakeholder Management : Comfortable engaging senior leaders with insight-led discussions. Visualization & Reporting : Strong ability to create clear, compelling dashboards and reports. Problem Solving : Skilled in identifying root causes and recommending corrective actions. 100% on-time delivery of target setting each month. Measurable improvement in EBITDA / margin performance due to insight-driven interventions. Leadership satisfaction with accuracy, clarity, and actionability of insights.
Role Purpose
The Senior Business Analyst will own the end-to-end monthly target setting process and lead performance analysis across the customer lifecycle. This role will ensure consumption, delivery, invoicing, receivables, margins, and profitability are tracked against the Annual Operating Plan (AOP) goals. The candidate will transform operational data into actionable insights, enabling leadership to make data-driven interventions for growth, margin optimization, and account health.
Key Responsibilities
1. Target Setting Ownership
- Lead monthly target setting for all Vertical Service Delivery (VSD) teams, ensuring alignment to AOP goals.
- Validate consumption, delivery, invoicing, and receivables data for accuracy before target lock.
- Integrate new deals and upsells into monthly targets as they close.
- Maintain and optimize the Target Setting Rules Engine to ensure consistent methodology.
- Partner with Sales, VSD, and Finance teams to ensure operational alignment.
2. Performance Metrics & Insights
3. Governance & Data Integrity
4. Strategic Insights for Growth
Qualifications
Key Skills
Success Metrics
Create a job alert for this search
Program Lead • Mumbai, Maharashtra, India
Related jobs
Program Manager, E-Learning Delivery (Contract)
vueverse. • Mumbai, IN
Program Manager, E-Learning Delivery (Contract Role).The Program Manager will lead the end-to-end delivery of a multi-module Life Sciences learning content development program.The role is responsib...Show more
Last updated: 5 days ago • Promoted
Program Advisor - US
Interview Kickstart • Mumbai, IN
And when it comes to the top tech companies like Google, Facebook, Netflix, etc.Most candidates don’t make it simply because they don’t prepare well enough.
IK helps candidates nail the toughest tec...Show more
Last updated: 30+ days ago • Promoted
Program Manager
Saplings HR • Mumbai, Maharashtra, India
Urban Employment Program (UEP).Retail, Hospitality, Office Assistance) and secure employment through both in-centre and partner-led models across Delhi, Bengaluru, Hyderabad, Chennai, and Pune.Amaz...Show more
Last updated: 7 days ago • Promoted
MSP Program Manager
Workspend Inc. • Mumbai, IN
As a Program Manager, you will provide your skills to create new solutions to consistently deliver results that exceed expectations and focused on service excellence.
As a leader, you should be pass...Show more
Last updated: 12 days ago • Promoted
POSP - Training Lead
Jio Insurance Broking Limited • Navi Mumbai, Maharashtra, India
We are seeking a highly motivated and experienced Training Professional to lead the complete.Training and Development Vertical for the POSP Distribution Channel.
The candidate will be responsible fo...Show more
Last updated: 7 days ago • Promoted
Project Management Officer
WonderBotz • Mumbai, IN
Developer Role and Responsibilities.You will lead the PMO function, ensuring adherence to organizational standards, optimizing processes, and enabling leadership with actionable insights.This role ...Show more
Last updated: 11 days ago • Promoted
Project Management Office
Reliance Industries Limited • Mumbai, IN
We are looking for a proactive and detail-oriented.The role involves working closely with cross-functional teams to ensure timely project delivery, smooth communication, and adherence to quality an...Show more
Last updated: 6 days ago • Promoted
Program Manager Office Lead (PMO Lead)
Pepper • Mumbai, Maharashtra, India
The Senior Business Analyst will own the end-to-end monthly target setting process and lead performance analysis across the customer lifecycle.
This role will ensure consumption, delivery, invoicing...Show more
Last updated: 30+ days ago • Promoted
Program Advisor- US
Interview Kickstart • Mumbai, IN
Kindly note : This is a remote role that requires working during U.Please apply only if you're comfortable with the night shift.
And when it comes to the top tech companies like Google, Facebook, Net...Show more
Last updated: 30+ days ago • Promoted
Technical Program Manager-Salesforce CPQ or CRM
Enterprise Minds, Inc • Mumbai, IN
We are seeking a highly motivated Lead Technical Program Manager to join our team.In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic ou...Show more
Last updated: 5 days ago • Promoted
Team Lead
Zensar Technologies • Mumbai, IN
ZENSAR -TEAM LEAD | PROJECT MANAGER OPPORTUNITY FOR GEN AI PROJECT.Dear Aspirant, Greetings from Zensar!!.We are a technology consulting and services company with over 11,500 associates in 33 globa...Show more
Last updated: 23 days ago • Promoted
Program Manager - Growth Operations
Wiingy • Mumbai, IN
Title : Program Manager - Growth Operations.Location : Hustle Hub Tech Park, HSR Layout, Bangalore.Experience Required : Minimum 2 years in Pre-Sales / Inside Sales.
Shift Timing : US Shift (8 PM – 6 AM...Show more
Last updated: 4 days ago • Promoted
Project Management Office (PMO)
Knight FinTech • Mumbai, Maharashtra, India
We are looking to onboard highly skilled individuals for the Project Management Office (PMO) to oversee our organization's project management processes and ensure the smooth execution of all projec...Show more
Last updated: 3 days ago • Promoted
Program Manager
University of the People • Mumbai, IN
American, accredited, 100% online university.Today, UoPeople has over 170,000 students enrolled from more than 200 countries and territories, including 18,800 students who are refugees.UoPeople is ...Show more
Last updated: 30+ days ago • Promoted
Technical Program Manager
BrightEdge • Mumbai, IN
Just seeking some good talent!.At BrightEdge, we innovate at the intersection of AI, SEO, and enterprise growth.We’re not just shaping the future of enterprise SEO and content performance; we’re al...Show more
Last updated: 8 days ago • Promoted
SAP Program Manager
LTIMindtree • Mumbai, Maharashtra, India
Required Qualifications & Experience : .A minimum of 2-3 full lifecycle SAP S / 4HANA implementation or migration projects in a leadership role, preferably in multi-country or parallel deployment envi...Show more
Last updated: 3 days ago • Promoted
AVP
eClerx • Mumbai, Maharashtra, India
Job Title - (AVP) Associate Program Manager.We are seeking a dynamic and accomplished professional to lead the Project Management Office (PMO) for eClerx’s.
The role is responsible for driving strat...Show more
Last updated: 17 days ago • Promoted
Lead / Manager - SAP PMO
Strategic HR Solutions • Mumbai, India
SAP PMO Lead / Manager Experience Level : 5 - 8 Years We are seeking a highly organized and experienced SAP PMO Lead / Manager to...Show more
Last updated: 30+ days ago • Promoted