Senior Client Success Manager - Social Media

Company Description

Epigroww is a global marketing firm and a trusted advisor to leading eCommerce brands and businesses. We specialize in marketing consulting, eCommerce strategy, performance marketing, go-to-market strategy, product launches, content marketing, shoots and video production, and influencer marketing. Epigroww partners with eCommerce brands who have built an online-first business or businesses that want to build an online brand. Our team of experts provides trusted advice and execution strategies to help brands scale exponentially.

Role Description

This is a full-time on-site role in New Delhi for an Account Manager - Social Media & Creative Strategy. The Account Manager will be responsible for managing client accounts, developing creative social media strategies, and executing social media campaigns. Daily tasks will include coordinating with creative teams, planning and scheduling content, analyzing campaign performance, and ensuring the alignment of social media strategies with client goals.

Qualifications

• Experience in Account Management and Client Relations
• Expertise in Social Media Strategy and Campaign Execution
• Proficiency in Content Planning and Scheduling
• Skills in Creative Strategy and Coordination with Creative Teams
• Strong Analytical Skills for Campaign Performance Analysis
• Excellent Communication and Interpersonal Skills
• Ability to work independently and as part of a team
• Bachelor's degree in Marketing, Business, Communications, or related field
• 4+ years of experience