No longer accepting applications
Associate Director - Client Servicing
FoxyMoronKottayam, IN7 hours ago
Job descriptionDefine brand positioning strategies that distinguish clients from competitors and resonate with target audiences. Analyze business-as-usual (BAU) operations to identify opportunities for experimentation and innovation. Evaluate marketing success through social media reports, identifying improvement areas and demonstrating value to stakeholders. Update resource planning quarterly and ensure timely contract renewals, addressing obstacles proactively. Maintain monthly client P&Ls, ensuring billing targets are met. Review and vet client briefs, ensuring alignment with execution plans and strategies. Conduct regular meetings with clients to understand strategic growth plans and identify upsell opportunities. Establish clear benchmarks and review timelines to ensure client satisfaction. Follow up on overdue payments, acting as a point of contact for high-priority escalations. Educate team members on legal considerations, ensuring campaigns adhere to legal boundaries. Provide strategic inputs to competitor analysis, identifying opportunities for process improvements and new business avenues. Conduct weekly team meetings, provide feedback, and mentor teams for proactive problem-solving. Structure training programs with the L&D team to improve work quality and specific competencies. Hire capable independent resources that can understand, communicate and execute client briefs accurately
Job Purpose : Lead and coordinate the strategic planning and execution processes to ensure client satisfaction, team productivity, and business growth.
Roles and Responsibilities :
1. Strategic Planning and Communication :
- Develop and communicate Annual Operating Plans (AOP) based on client briefs, adapting them to changes in client needs or digital platform policies.
- Lead client pitching process by generating innovative concepts in collaboration with internal teams.
2. Brand Positioning and Differentiation :
3. Quality Analysis and Innovation :
4. Performance Analysis and Reporting :
5. Resource Planning and Contract Management :
6. Financial Management :
7. Brief Review and Approval :
8. Client Relationship Management :
9. Legal Compliance and Education :
10. Strategic Inputs and Innovation :
11. Team Development and Training :
12. Team Growth :
Create a job alert for this search
Client Servicing • Kottayam, IN
Related jobs
- Promoted
Operations Associate- US
AmberKochi, IN Operations Associate (US Region).Long-term accommodation booking platform for students (think.Amber helps 80M students worldwide, find and book full-time accommodations near their universities, wit...Show moreLast updated: 30+ days ago
- Promoted
- New!
Director Operations - AI-Powered Global Tech Startup
SkillsCapitalAlappuzha, IN We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show moreLast updated: 7 hours ago
- Promoted
- New!
Associate Director Strategic Sourcing
AdalvoKochi, IN At Adalvo, we're not just a company - we're a team of passionate people driven by our mission to consistently deliver high-quality products and services to our partners.
We are looking for an enthus...Show moreLast updated: 7 hours ago
- Promoted
Assistant Director / Associate Director -Investment Banking
Acuity Knowledge PartnersKochi, IN Hiring for leadership role, for our Investment Banking team focused towards presentation / DTP skill.Primary tasks include to format presentations, pitchbooks, designing visually appealing slides, t...Show moreLast updated: 3 days ago
- Promoted
Associate Director - Advanced Analytics
KMK Consulting Inc.Kottayam, IN KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.
Our data analytics and software platform...Show moreLast updated: 30+ days ago
- Promoted
Associate Transaction Services
CohnReznickKottayam, Kerala, India About the Company The Transaction Advisory Services team, part of Cohn Reznick Professional Services’ Advisory (“CRPS Advisory”), manage and supports buy-side and sell-side transaction advisory en...Show moreLast updated: 1 day ago
- Promoted
Revenue Operations Associate
Scrut AutomationKottayam, IN Job Title : Revenue Operations Associate.Scrut Automation is a global leader in Governance, Risk, and Compliance (GRC).Our mission is to help modern enterprises move beyond simple checklists to buil...Show moreLast updated: 27 days ago
- Promoted
- New!
Associate
Focal FactKottayam, IN Focal Fact is an expert network firm HQ'ed in Dublin, Ireland.We connect industry experts with client organizations worldwide to exchange market and product information.
The company was founded in 2...Show moreLast updated: 7 hours ago
- Promoted
- New!
Associate Client Executive
NIITmount, kerala, in NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements.
The company, which was set up in 1981 to help the nascent IT industry o...Show moreLast updated: 3 hours ago
- Promoted
Partner Service Associate
ConfidentialIndia, Cochin / Kochi / Ernakulam Join us on a journey of endless possibilities.At Strada, possibility isn't just a promise – it's the foundation of everything we do.
We believe in unlocking potential for every colleague, creating a...Show moreLast updated: 1 day ago
- Promoted
- New!
Associate Director - Client Servicing
FoxyMoronernakulam, kerala, in Lead and coordinate the strategic planning and execution processes to ensure client satisfaction, team productivity, and business growth.
Strategic Planning and Communication : .Develop and communicat...Show moreLast updated: 3 hours ago
- Promoted
- New!
Client Partner - VP
ANSRkochi, kerala, in We are looking for an experienced Client Partner to manage a wide range of programs.You will be responsible for the delivery and overall success of the GCC.
The goal is to ensure every program will ...Show moreLast updated: 3 hours ago
- Promoted
- New!
Sr. Associate / Vice President – Software Private Equity
Emergence SoftwareKochi, IN We invest thematically, building focused portfolios that operate as software-specific groups under a unified strategy.Our structure allows each portfolio to develop deep expertise, strong operation...Show moreLast updated: 7 hours ago
- Promoted
Associate-Academic Delivery
EmeritusAlappuzha, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 6 days ago
- Promoted
Client Engagement Associate / Consultant
Acquarius Capstorm LimitedKochi, Kerala, India Are you someone who thrives on building meaningful client relationships and loves technology and creating real business impact?.
Would you like to be part of a fast-growing Australian SaaS company t...Show moreLast updated: 19 days ago
- Promoted
Associate Director - Full Stack Technologies
SkyleafCochin Description : Key Responsibilities : - Team Management : Lead, mentor, and grow a high-performing team of software engineers and engineering ma...Show moreLast updated: 17 days ago
- Promoted
Associate Director, Search & Social
AtidivKochi, IN Associate Director, Search & Social.Atidiv was built to ignite hyper growth.We are the solution for sustainable and scalable growth.
Atidiv is a provider of data science, product development & offsh...Show moreLast updated: 27 days ago
- Promoted
- New!
Associate Project Director
Total Environment Building Systems Pvt LtdKottayam, Kerala, India Purpose of the role : To deliver High-Quality Projects on time & ensure safe & comfortable customer living experience.Areas of Ownership & Accountability : PEOPLE & CULTURE Build a performance driv...Show moreLast updated: 4 hours ago