Associate Functional Consultant - Customer Support

Job Description

Candidate with 2-3 years of experience required for the role of Functional Consultant for our L2 team. The position is based out of Pune in Hybrid mode. Candidate should have good knowledge of MS SQL and has worked in a functional role in support organization.

Responsibilities

Candidate will be working on Requests raised by customers across the globe and should be able to support them during US EST and PST hours. 2 Days working from office is mandatory as part of the Hybrid work model.

Qualifications

Bachelors Degree and 2 years of experience in customer support role.

About Us

Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

About The Team

Who we a re : Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [HIDDEN TEXT] or get in touch with your recruiter.

Skills Required

Ms Sql