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In-Clinic Consults / Relationship Manager

In-Clinic Consults / Relationship Manager

ConfidentialBengaluru / Bangalore, India
10 days ago
Job description

Key Responsibilities :

  • Review prescriptions to assess whether the diagnosed disease / condition is covered

under the customer's insurance policy.

  • Perform basic quality checks on prescriptions including :
  • ○ Verifying doctor's name, registration ID, and specialization.

    ○ Ensuring mandatory details are present (diagnosis, medicines prescribed,

    patient details, date, etc.).

  • Identify and report inconsistencies or incomplete documentation.
  • Work closely with internal teams to seek clarifications or escalate exceptions.
  • Ensure adherence to internal SOPs, claim processing timelines, and confidentiality
  • norms.

  • Maintain records of reviewed prescriptions with appropriate tagging (approved / needs
  • clarification / rejected)

  • Monitor provider / client performance, analyse the data, and prepare report to keep
  • clients and internal stakeholders informed

  • Proactively visit clients at their location to understand their needs, challenges and
  • goals

  • Conduct field research to stay updated on market trends and educate clients on
  • relevant products and services and serve as a SME

    Required Qualifications :

  • Master's degree in Pharmacy (Pharmacovigilance specialization) - recent graduates
  • welcome.

  • Strong foundational knowledge of drugs, therapeutic categories, and disease profiles.
  • Good understanding of prescription formats and clinical documentation.
  • Basic awareness of insurance terminology and healthcare policies (training will be
  • provided).

  • Attention to detail and ability to analyze documents logically.
  • Proficient in MS Office tools and comfortable working with digital platforms.
  • Strong written and verbal communication skills.
  • Skills Required

    Pharmacy, Pharmacovigilance, Ms Office

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    Relationship Manager • Bengaluru / Bangalore, India

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