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Sr. Executive - Terminal Services - TIR
Indigo Systems And Technology Consulting ( india ) Private LimitedINDIA30+ days ago
Job descriptionAttend the pre-flight and post flight briefings. Setting up of check in counters. Screening of checked in baggage. Maintain high quality of Check in procedures. To assist customers with special requests. To assist customers with special requests. To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same. Co-ordination with the baggage vendor for the damaged bags. Follow up with the en-route stations regarding lost baggage. Filing of all necessary flight papers Any other responsibility assigned by the management from time to time
JOB DESCRIPTION Senior Executive - AO&CS in the role of Customer Service
OUText Customer Service)
Job purpose :
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.
Key responsibilities and accountabilities :
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & ticketing :
- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.
Departures
Arrivals
Post flight departure
Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.
Locations
Tirupati, AP, IN
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Sr Executive • INDIA