Analyst, Claims

AXA XL is looking for talented individuals to support our business across all product lines and geographies. This is an exciting opportunity to be part of a dynamic, global business. This role requires exceptional collaborative skills and a pronounced focus on teamwork. The ideal candidate should possess outstanding organizational skills, the ability to multitask effectively, and a keen focus on customer service. The ability to work effectively with others, communicate clearly, and contribute to a positive and productive team environment is essential.

What You'll Be DOING

What will your essential responsibilities include

• Meet set processing targets / SLA and make sure claims are processed within the agreed time frame.
• Maintenance of data, data accuracy, reporting and data integrity checks.
• Help the team to reach the organization's goal and communicate clear instructions to team members.
• Provide regular formal and informal coaching / mentoring sessions.
• Be responsible for the subject matter expert of day-to-day operations.
• Help in building reports to update the management on the team.
• Foster or maintain a collaborative relationship with internal and external stakeholders.
• Work with manager and peers to identify ways to improve business processes.
• Make sure all the process documents are managed and updated in real time.
• Working as a mentor in the team and help the team in process related queries and quality checks.

You will report to Deputy Manager, Claims.

What You Will BRING

We're looking for someone who has these abilities and skills :

Required Skills And Abilities

Desired Skills And Abilities

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re / insurance, we reinvent it.

How By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another — and our business — to move forward and succeed.

Learn more at axaxl.com / about-us / inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called 'Roots of resilience', focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars

For more information, please see axaxl.com / sustainability.

Skills Required

Ms Excel, Powerpoint