Senior Manager - Securities Services Operations

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Summary

• To deliver service / reports to Country Stakeholders / clients in accordance with requirement and timeline as agreed in Services Level Memorandum and ensure reporting deadlines are met.
• To ensure accurate calculation and posting entries in relation to valuation including management fee, expenses, performance fee...etc in accordance with Service Level Memorandum, and as appropriate the Fund Offering Memorandum and related documents such as fund's SLM.
• To ensure accurate capturing of trades / prices / Corporate Actions / FX rates data and relevant accounting entries for the purpose of providing accurate Net Asset Value calculation.
• Responsible for the daily maintenance of full accounting and client records of several investment funds books including general ledgers, cash positions, distribution records, investment records and pricing records of investments and support in fund administration related matters, such as recording and processing transactions, obtaining and verification of relevant documentation thereof and ensuring that investments are correctly recorded and priced, and accounted for Purchase and sale of listed or unlisted securities, Corporate Actions, Forward FX deals, OTC deals (Swaps, Options etc) and relevant accounting entries for the purpose of providing accurate Net Asset Value calculation.
• Perform detailed review of the reports to CPC / clients including : Verification trades to relevant supporting, Ensure valuation of investments being checked to third party sources, Ensure appropriate accounting for complex investment, Ensure compliance with internal investment restrictions, external regulations and international accounting standards, if applicable. Identify issues and report to senior / supervisor with suggested solutions.
• Responsible for fundamental cash monitoring for the assigned clients, i.e. monitoring cash positions of clients and prepare cash projection reports.
• To be responsible for daily activities, cash & trade reconciliation.
• Preparing Portfolio Valuations, investment compliance reports or other reporting, as required.
• To calculate the Net Asset Value (on a daily, weekly, monthly or other basis as agreed) and deliver service / reports to CPC / clients in accordance with requirement and timeline as agreed in Services Level Memorandum.
• To ensure proper and accurate calculation and posting of management fee, expenses, performance fee...etc in accordance with Service Level Memorandum, and as appropriate the Fund Offering Memorandum.
• Recording and disbursing dividends either by payment or re-investment.
• Calculating and disbursing payments of fees to the investment manager / advisor, custodian, administrator and other service providers as required.
• To ensure fund administration services fees are settled by the client on timely manner.
• Communicate with CPC and other relevant parties on daily operational issues (under appropriate supervision of Senior / Manager) and regular services review.
• To liaise with internal customers / stakeholders and senior team members to ensure completion of complex or exceptions-based process actions.
• To ensure clear and smooth communication with Fund Accounting Team, Transfer Agency Team, Fund Compliance Team, Custody Team and other operations team for timely updating / maintenance of client records.
• To support Assistant Manager / Manager / Senior Manager, handle and delivery assigned ad hoc project within the deadline.
• Manage and avoid risks to clients, Bank / Group by ensuring prompt and accurate reporting to clients / management, timely rectification and / or monitoring of any discrepancies.
• To provide accurate statistics relating to Key Risk Indicator (KRI) and Key Performance Indicator (KPI) to help measuring and meet division objectives.
• To drive Process efficiency and initiatives
• To conduct RCA and focus on reduction of repeated errors
• Managing the team members effectively, knowledge sharing among team members & developing individual skills of all team members.
• Process training to new joiners, regular updates on the process change and incorporation of the changes in DOI.
• Ensure a continual drive towards automated control processes. Conduct MAR Reviews.
• Ensure proper functioning of day-to-day controls, periodic monitoring of activities and timely resolution of risk issues.
• To ensure successful completion of BCP / DR test at required frequencies.
• To escalate issues as they occur and coordinate communication to senior stakeholders.
• Manage the performance and development of staff across the unit.

Key Responsibilities People and Talent

Risk Management

Governance

Regulatory & Business Conduct

Key Stakeholders

Other Responsibilities

Strategy

Business

Processes

People & Talent

Risk Management

Governance

Key stakeholders

SSO Management team in Hub, Group and Country

Skills and Experience 7 to 10 years (for Senior Manager) of relevant work experience in the following areas :

Role Specific Technical Competencies

About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we :

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

Time-off including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working options based around home and office locations, with flexible working patterns.

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.