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Nomura - Analyst / Associate - FX Client Services

Nomura - Analyst / Associate - FX Client Services

NomuraMumbai, India
7 hours ago
Job description

Roles and responsibilities :

  • The eFX Client Services team is responsible for supporting Nomura's FX electronic trading offering to clients 23 / 5
  • Responsible for providing clients with access to electronic liquidity on Multi Dealer Platforms and Nomura Live (Nomura's FX trading platform). This involves daily interaction with sales and trading.
  • Handling configuration of onboarding clients to trade with Nomura on electronic platforms- acting as the central point of contact for key institutional clients.
  • First line customer support for clients requiring assistance with electronic trading. Partnering with sales, trading and technology to resolve client issues.

Key objectives critical to success :

  • Ensuring that Nomura's eFX clients are granted electronic trading access in accordance with agreed procedures and policies in a seamless and efficient fashion - putting the client's experience first.
  • Providing the eFX business and clients with real time support to facilitate a first class trading experience for the client.
  • Build strong relationships with external and internal stakeholders to maintain an optimal operating model
  • Required skills :

  • Minimum 2 / 3 years of experience working within markets.
  • Knowledge of OTC and Cash FX products and markets is desirable - as is exposure to electronic trading.
  • Experience in a markets client service role is preferential.
  • Ability to manage multiple stakeholders and interact with all levels of individuals in the business.
  • (ref : iimjobs.com)

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    Client Service • Mumbai, India

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