ECommerce & Q-Commerce Strategy Lead

Job Title : Marketplace & Quick Commerce Head

Location : Fort, Mumbai (Work From Office)

Experience Required : 5+ years (minimum 3 years in marketplace ecommerce)

Reports to : Founder

Team Size : 2–3 Direct Reports

Industry : Health & Personal Care Devices / Consumer Electronics

Employment Type : Full-Time

About Caresmith

At Caresmith, we’re on a mission to redefine personal care in India through innovative, dependable, and high-quality personal care devices. From oral care to grooming and wellness, our products are trusted by thousands across the country.

Role Overview

We are seeking a dynamic and growth-focused Marketplace & Quick Commerce Head to lead, manage, and expand our presence across ecommerce and q-commerce platforms. This is a critical leadership position designed for someone who understands marketplace business deeply, is data-driven, and thrives in fast-paced consumer brand environments.

Key Responsibilities

Marketplace Strategy & Ownership :

Own and drive revenue and P&L for all leading ecommerce marketplaces (Amazon, Flipkart, Nykaa, etc.), with a strong emphasis on Amazon.

Marketplace Excellence :

Plan and execute end-to-end account management including promotions, A+ content, ads, pricing, listings, keyword optimization, and inventory forecasting.

Quick Commerce Growth :

Create and implement strategies to scale business on quick commerce platforms (Zepto, Blinkit, etc.), ensuring fast GTM, correct product selection, and strong fill-rate control.

Marketing & Visibility :

Work with internal and platform teams to drive influencer collaborations, brand store improvements, performance marketing, and promotional visibility.

Data & Market Insights :

Conduct detailed market research, competitor mapping, pricing intelligence, and identify whitespace opportunities for new launches.

Cross-Functional Collaboration :

Coordinate closely with design, supply chain, CX, and content teams to ensure smooth execution and superior customer experience.

Team Leadership :

Guide and mentor a team of 2–3 members, driving ownership, productivity, and continuous learning.

Process & Compliance :

Ensure healthy platform hygiene, operational compliance, and strong ratings / reviews through proactive action.

Key Requirements

Experience :

Minimum 5 years of experience, with at least 3 years leading ecommerce marketplace operations.

Proven success in scaling Amazon business.

Industry Background :

Experience in personal care, health & wellness, or consumer electronics is required.

Experience in fashion, apparel, and jewellery categories will not be considered.

Skills :

Strong analytical thinking and problem-solving ability.

Hands-on experience with Seller Central, Vendor Central, Seller Hub, and marketplace ad dashboards.

Excellent communication, negotiation, and coordination skills.

High ownership, bias for action, and ability to operate in a fast-moving environment.

Mindset :

Self-starter, accountable, growth-driven, and extremely organized.

What We Offer

A chance to directly impact the growth of a consumer brand.

Close collaboration with the founder and core leadership team.

High degree of autonomy and responsibility.

Dynamic, fast-paced work environment with room to experiment and innovate.

To Apply

Send your resume to careers@caresmith.co.in