REF72947D-Deputy Manager - Operations- Accounts Receivable (Collections and Cash Apps)-US and UK Shift-Pune

Job Description

• More then 8 years of experience in Order to cash with minimum 3 yrs in Cash Apps, 3 yrs in collections & claims handling
• Minimum 3 years of team handling experience on papers
• Minimum 6 years of experience with SAP
• Should have prepared SOPs / DPMs
• Should have driven minimum one project in OTC other than excel Macros. Same needs to be explained with quantification of benefit realized (FTE Or Value)
• Should be aware of current SLA’s and KPIs of the process, with targets in % and how they are calculated
• Excellent verbal and written communication skills are mandatory
• Good understanding of Accounting principles and practices and has complete understanding of his / her process fits into the client context
• Intense focus on SLAs, VoC, governance, client engagement and service delivery
• Continuosly drive process and quality improvements across the team
• Plays a critical role in recruitment, process training, talent management, talent engagement, etc

Shift- US Shift (WFO Only)

Job Location- Pune (Viman Nagar)

Qualifications

a) Commerce / Accounts Graduate b) Semi qualified accountants