WMS Systems Engineer

Job Description received from customer is detailed below.

Key Responsibilities :

System Configuration & Maintenance :

Build new WMS environments per BY specs, implement all code and configure the WMS to meet operational requirements, system settings

Work with other teams’ network, DBA, security make sure system is up and operational.

System Integration :

Collaborate with IT and other departments to integrate the WMS with other business systems, such as ERP, MBOX, Middleware, data warehouse, WCS, etc

Technical Support & Troubleshooting :

Provide expert-level support to end-users, address system issues, and troubleshoot errors to ensure high system availability and performance. Respond to system monitoring alerts and take necessary actions

Install hot fixes / internal / external rollouts / patches :

Work closely with change control manager and software vendors to ensure fixes, patches and install in various environments

Ensure SDLC is followed, and only approved installs are implemented

Keep track of install / s / environments patched. Support server teams when due for patches / maintanance.

Documentation & Training :

Develop and maintain comprehensive documentation, including SOPs, user manuals, and training materials for system support

Annual Disaster recovery tests :

As part pf compliance work with DBA to complete annual DR tests and all related compliance documentation

Annual / required DB refreshes

Work with DBA’s to complete annual system refreshes or as requested by testing teams / other projects

System Audits & Security :

Conduct regular system audits to ensure data integrity and accuracy and implement any required security measures to protect warehouse data and ensure compliance.

Process Improvement :

Work with operations leaders to review current processes and identify areas for optimization and standardization to drive efficiencies.