Jr. Technical Support Engineer

Educational Qualification : Graduate, Technical Graduate

Experience : 1+ Years of experience as Jr. Technical Support Engineer

• Monitor and maintain computer systems and networks to ensure optimal performance.
• Respond to technical issues and support requests within agreed time limits.
• Assist in troubleshooting and resolving hardware, software, and network problems.
• Collaborate with senior technical staff to escalate and resolve complex issues.
• Maintain records of reported issues and their resolutions.
• Contribute to improving technical support processes and documentation.

Skills Required

System Monitoring, Network Maintenance, Troubleshooting, Hardware Support, Software Support