Wellness coach

About TaskUs : TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer : At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

The Wellness and Resiliency Coach is responsible for both the coordination of wellness program initiatives (e.g., creation, scheduling, operations), and direct service delivery of wellness programs. This position will enhance employee health and well-being within the assigned campaign / s and site / s.

Responsibilities include :

Coordination of Wellness Activities

Supports the maintenance, compliance of and fidelity to the wellness curriculum provided by Vendor clinicians to promote employee well-being, education, success, and retention.

Partners with Operations and Vendor providers to coordinate structured, cohesive, and accessible wellness tools and resources for employees.

Liaises actively with internal TaskUs stakeholders and Vendor clinicians to ensure efficiency in appointment scheduling and accuracy in staffing coverage

Assists with creating reports and presenting data relevant to specific committees, business reviews, and administrative personnel.

Handles sensitive information with discretion and integrity.

Assists in developing and facilitating workshops and outreach on wellness topics; coordinates logistics, scheduling, and participant communications.

Organizes monthly outreach programming on-site for a specific campaign

Handles purchasing needs related to wellness activities

Creates marketing materials to spotlight wellness initiatives through social media, email distributions, and other methods of communication.

Ensures compliance in areas of TaskUs policies and HIPAA regulations as applicable.

Maintains organized and up-to-date records to meet client audit requirements.

Collaborates with the Resiliency Manager and other wellness personnel to implement best practices in wellness.

Ensure all training requirements are met for the campaign personnel (onboarding, company-required training, etc).

Recognizes employees in distress and refers them through the proper channels and resources available at TaskUs (example, endorse to Vendor, EAP or local resource).

Supports special projects and performs various administrative duties as assigned by management, demonstrating flexibility and adaptability in handling diverse tasks

Organizes and prioritizes duties and responsibilities in a fast-paced environment and adapts quickly to changes.

Wellness Programming Design, Implementation, Service Delivery

Provides individual and group coaching sessions using prescribed approach, and following the ICF Core Competencies and ICF Code of Ethics

Proactively checks-in with Teammates and invites them to individual coaching or group sessions in person, by phone, via email, or video platforms

Partners in the creation and implementation of individual action plans of clients

Monitors and checks-in with clients at specific times to help them keep track of the achievement of their set goals

Schedules and conducts regular and consistent individual and group coaching sessions

Creates and organizes confidential client files including intake and session documentation

Monitors, collects, and evaluates necessary data to keep track of clients’ progress

Reports accurate and consistent data by using prescribed tools

Assesses for emergency / crisis needs and ensures safety planning with the clients and proper endorsement to mental health professionals

Designs and facilitates wellness sessions, outreach programs and activities that support monthly programming and department objectives

Leads or co-leads projects or activities assigned by the Manager and / or Director of W&R

Attends activities and completes all development programs and training sessions required by the department and the company

Minimum Requirements :

Graduate of a bachelor’s degree in Psychology

Highly skilled in wellness program development, event planning, coordination, and delivery of psycho-educational programming

Keen attention to details

Ability to create and maintain effective relationships with employees and management in a rigorous work setting.

Outstanding communication skills, with emphasis on listening skills

Above Average fluency in written and spoken English

A strong desire to help others

Flexibility to work with shifting hours

Highly proficient in utilizing office software programs (Docs, Sheets, Slides, etc)

Preferred Qualifications :

Minimum 1 year experience in project management and has demonstrated organizational skills including management of timelines, events, and budgets.

Experience in and general knowledge of mental health care

Certification in Life Coaching

Masters Degree in Psychology, Social Work, or similar tracks

Licensed Psychologist

• Available For Hire

How We Partner To Protect You : TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI : In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .