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Sales Manager
Sales ManagerConfidential • Bhopal, Gwalior, Indore
Sales Manager

Sales Manager

Confidential • Bhopal, Gwalior, Indore
30+ days ago
Job description

As a Customer Acquisition Manager, you will be responsible for acquiring new clients for Loan Against Property (LAP), driving sales, and generating business for the organization. This is a field-based, target-driven sales role requiring strong market networking and product knowledge. Acquisition will primarily be through Direct Channels such as events, exhibitions, roadshows, database marketing, and micro-marketing activities.

Key Responsibilities :

Sourcing & Lead Generation

  • Identify and acquire new MSME customers through field visits, telecalling, references, micro-marketing activities, and market research.
  • Build a strong local market presence to generate a steady pipeline of LAP business leads and disbursement.
  • Manage a profitable customer pool of 25 MSME clients as a Key Account Manager (KAM), handling service queries, renewals, top-ups, and SOA.

File Login & Application Processing

  • Collect accurate customer documentation and ensure timely login of loan applications.
  • Guide customers through eligibility and documentation while ensuring compliance with internal policies.
  • Cross-functional Collaboration

  • Coordinate with Credit, Risk, Operations, Legal, and Technical teams for smooth file processing and issue resolution.
  • Act as the single point of contact for internal follow-ups and end-to-end loan application execution.
  • Disbursement & Post-Sales Follow-Up

  • Track loan application status and facilitate timely disbursement by resolving process delays.
  • Explain disbursement terms and support clients with post-loan queries and servicing needs.
  • Relationship Building & Client Retention

  • Build strong client relationships to drive repeat business, referrals, and long-term loyalty.
  • Maintain regular client engagement to understand evolving needs and offer tailored financial solutions.
  • Proactive On-Ground Outreach

  • Conduct face-to-face visits to rural & semi-urban markets to identify new loan leads (home / SME / microfinance).
  • Explain products clearly and assist customers with application and documentation processes in compliance with RBI & internal KYC standards.
  • Lead in-person recovery efforts for delinquent borrowers, assess financial situations, and develop repayment arrangements.
  • Early Bucket – PDM & Collection Management

  • Drive portfolio quality through pre-delinquency and collection management activities like presentation date, EMI reminders, SMS / telecalling / notifications.
  • Collect overdue amounts, penal charges, and late payment interest through direct customer engagement and field visits.
  • Qualification & Experience :

  • Graduate / Postgraduate in Commerce, Science, or related fields (mandatory).
  • 1 to 5 years of experience in a Bank, NBFC, or Insurance company, preferably in a direct acquisition model.
  • Prior experience in selling Home Loans (HL) or Loan Against Property (LAP) is preferred.

    Skills Required

    Financial Documentation

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    Sales Manager • Bhopal, Gwalior, Indore

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