Sr. Software QA Engineer [T500-21350]

About HME :

For over 50 years, HME has created industry-leading products and services, their earliest being the first wireless microphone for the professional audio market in 1974. Since then, they have evolved greatly and pioneered into a variety of niche markets, setting new benchmarks with their work.

HME believes that there’s more to a person than what’s written on their resume. HME sees their employees for who they are and value every idea and opinion — it’s what fuels their innovative thinking and helps deliver market-leading products and services. As a part of our team at HME GCC, you will help HME leverage cutting-edge cloud technologies and empower multiple industries to thrive by enabling seamless connectivity and enhancing communication.

Job Summary :

We are seeking a Senior Software QA Engineer with expertise in software testing, test strategy design, test planning, test execution, and defect management. The candidate will work on cloud-based applications and device-related systems, particularly within drive-through solutions (QSR). This role requires strong automation experience using Playwright with TypeScript / JavaScript, and Cucumber BDD frameworks. The candidate will be responsible for ensuring end-to-end product quality across both software and integrated device platforms.

Essential Job Functions :

• Design and implement comprehensive test strategies, detailed test plans, and robust test cases for cloud web applications and device integrations.
• Execute both manual and automated test cases, ensuring accurate defect logging, tracking, and timely verification of fixes.
• Perform functional, integration, regression, and system-level testing across software platforms and hardware devices.
• Develop and maintain automation test suites using Playwright, TypeScript / JavaScript, and Cucumber BDD frameworks.
• Lead and mentor the QA team, guiding them in best practices, task prioritization, and effective collaboration to ensure high-quality deliverables.
• Collaborate closely with development, product management, and device engineering teams to define and achieve quality goals.
• Follow software testing best practices, contribute to test architecture, and integrate automation seamlessly into CI / CD pipelines.
• Utilize test management and bug tracking tools Jira and Xray for efficient test planning, execution, and reporting.
• Actively participating in Agile ceremonies and ensuring QA alignment with sprint goals.
• Analyze test outcomes, troubleshoot issues effectively, and drive root cause identification and resolution in collaboration with cross-functional teams.
• Demonstrate innovation by proposing and implementing creative solutions to enhance testing efficiency, streamline processes, and reduce manual effort.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Knowledge / Skills / Abilities :