Senior Infrastructure Support Analyst - Remote

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE :

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know.We are excited you are considering Duck Creek as a future employer and hope you decide to join 'The Flock'!

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.

TITLE : Senior Infrastructure Support Analyst

What You'll Do

The IT Infrastructure Services - Network Senior Analyst is responsible for a variety of important network tasks within Duck Creek Technologies. They will work closely with the Network Engineer team in supporting, maintaining, and monitoring network infrastructure to meet the needs of the company. The Sr. Analyst will have both demonstrated experience with supporting and maintaining a variety of network infrastructure both on-premisesand in cloud environments.

What You've Done

• Bachelor's degree or higher or equivalent additional years of experience
• 5+ years of relevant network administration experience in a corporate environment
• 2+ years of Azure cloud network experience
• 2+ years Hands-onZscaler experience
• Must be willing to travel from time to time to various offices in order to complete projects.
• Detail oriented with excellent technical, verbal, and written communication skills.
• Proficiency in English.
• Ability to work well under pressure.
• Great at organizing, prioritizing, and multitasking.
• Ability to collaborate with internal and external technology partners.
• Must be able to complete complex projects with minimal to no supervision.
• Strong troubleshooting and diagnostic skills

Knowledge, Skills, Abilities & Behaviors

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW :

What We Stand For

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate andcontinuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values : We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit : https : / / www.duckcreek.com / life-at-duck-creek /

Please let us know if you encounter accessibility barriers with our web content by sending an email to [HIDDEN TEXT].

Privacy Notice : By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.

Skills Required

Zscaler, Network Administration