ServiceNow ITOM Developer

Skill- ServiceNow ITOM Developer

Location -PAN INDIA

Exp- 5 Year to 14 Year

Key Responsibilities :

Design & Implementation :

Lead the design, implementation, and optimization of ServiceNow ITOM modules such as Discovery, CMDB, Service Mapping, Event Management, and Orchestration .

Customize and configure patterns, probes, sensors, and discovery schedules.

Integrate cloud platforms (AWS, Azure, GCP) with ServiceNow ITOM for enhanced visibility and automation

Client Engagement & Solutioning :

Conduct workshops to gather requirements and define ITOM architecture.

Translate business needs into scalable ServiceNow solutions.

Deliver Proof of Concept (PoC) and Proof of Value (PoV) engagements.

Development & Integration :

Perform hands-on development and configuration.

Ensure seamless integration with other ServiceNow modules and third-party tools.

Maintain deep knowledge of ServiceNow capabilities and constraints

Testing & Deployment :

Plan and coordinate testing phases.

Lead test remediation cycles and ensure quality assurance.

Mentorship & Leadership :

Provide technical mentoring to junior developers.

Act as a subject matter expert in executive briefings and marketing events.

Required Skills & Qualifications :

5–10+ years of IT experience, with strong ServiceNow background.

Hands-on experience with ITOM modules (Discovery, CMDB, Event Management, etc.).

Strong scripting skills (JavaScript, Glide).

Experience with cloud integrations (AWS, Azure, GCP).

CIS-ITOM certification is highly preferred.

Additional certifications in ITSM, HRSD, or IRM are a plus