Assistant Manager - Academic & Student Affairs

Indian School of Business • India

4 days ago

Job description

Job Description – Assistant Manager, Academic Affairs

Key Responsibility Areas (KRAs) & Key Performance Indicators (KPIs) :

1. Course & Faculty Coordination – 35%

KRAs :

Preparation of personalized schedules for teaching faculty.
Course coordination and CRF (Course Requirement Form) preparation.
Course pack compilation.
Coordination with IT / AV, ITCS, LRC, and Central Printer.

KPIs :

100% personalized schedules shared with faculty before term start.

CRFs prepared with zero missing cases / readings and submitted within deadlines.

Course packs compiled sequentially, error-free, and ready before distribution date.

Timely communication with internal teams ensuring smooth course delivery with no escalation.

2. Course-Related Software & Textbook Management – 20%

KRAs :

Compilation of textbook & software / simulation information.

Coordination with LRC, ITCS, and vendors for availability & procurement.

Sharing of licenses and access details with faculty and AAs.

KPIs :

All textbook / software details extracted and updated from outlines before deadlines.

Availability of textbooks in LRC before course commencement.

100% timely procurement and distribution of software / simulation licenses.

Zero delays in providing access credentials to instructors and AAs.

3. Attendance Excuse Request Management – 15%

KRAs :

Drafting and sending approved attendance excuse emails to students and AAs.

Maintaining and updating records of attendance excuse requests.

KPIs :

100% attendance excuse emails drafted and sent within agreed TAT (Turn-Around-Time).

Error-free maintenance of attendance excuse data records.

On-time submission of reports for internal review when required.

4. Information Management & Reporting – 15%

KRAs :

Data entry and record-keeping for courses and faculty.

Ensuring accuracy, accessibility, and timely dissemination of academic information.

KPIs :

100% accuracy in course and faculty data maintained in system.

All reports shared with stakeholders as per deadlines.

No data discrepancies observed during audits / reviews.

5. Departmental Support – 10%

KRAs :

Supporting the ASA team in invigilation, paper viewing, proctoring, and other departmental tasks as required.

Cooperating with team members for smooth execution of academic processes.

KPIs :

Active participation in all departmental support activities.

Timely cooperation in invigilation, paper viewing, and proctoring duties.

Positive feedback from ASA team members on reliability and teamwork.

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Academic Manager • India