MSP Program Manager

Title : Program Manager – Vendor & Transition Management (Technology & Managed Services)

Location : Bangalore, KA(Hybrid)

Job Type : Fulltime with BayOne Solutions

Experience : Minimum 8+ years of relevant experience

About the Role

We are seeking a proactive and detail-oriented Program Manager to lead and support large-scale technology transitions involving Managed Service Providers (MSPs) and System Integrators (SIs) . This role is ideal for a task-driven professional with deep expertise in vendor management, contract governance, transition planning, and global stakeholder coordination .

You will act as the primary liaison between internal technology, procurement, and service delivery teams, ensuring a seamless transition and steady-state handover for our large enterprise customers in the USA technology and engineering space .

Key Responsibilities

Program & Transition Management

• Lead end-to-end transition programs for large-scale technology and managed service provider engagements.
• Develop and maintain transition plans, milestones, risk registers, and communication plans .
• Ensure smooth handover of services , minimizing disruption and aligning with SLAs and contractual obligations.
• Coordinate across global teams (engineering, IT, procurement, and finance) to align deliverables and dependencies.

Vendor & Contract Management

Stakeholder & Communication Management

Process Optimization & Reporting

Required Skills & Qualifications

Preferred Qualifications

Key Attributes

BayOne is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. This job posting represents the general duties and requirements necessary to perform this position and is not an exhaustive statement of all responsibilities, duties, and skills required. Management reserves the right to revise or alter this job description.