Field Sourcing Specialist - Kolkata

Job Description

Sourcing Specialist (On-Demand Services-Kolkata)

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Summary

We are seeking experienced Sourcing Specialist to manage our On-Demand Services (Chefs, Maids, and Drivers). This role is ideal for candidates with a background in operations, service management, or manpower handling. As a Category Executive, you will be responsible for sourcing and onboarding service partners, ensuring service quality, and delivering exceptional customer experiences.

Responsibilities

• Source and onboard high-quality Service Partners (SPs)
• Conduct training sessions to maintain and improve service quality
• Coordinate with customers to confirm service delivery and satisfaction
• Manage customer escalations with prompt resolution
• Conduct field visits to monitor and improve SP performance

Requirements

Requirements :

Best Suited Profiles

Target Organizations (Preferred Background)

Candidates with prior experience in :

Package and Benefits

Requirements

Experience : 6 months – 1 year in operations, service management, or manpower handling Strong communication & people management skills Ability to handle customer interactions with professionalism Willingness to travel for field visits