Walkin Interview - Technical Support Engineer

We’re Hiring at Movate (Formerly CSS Corp Pvt Ltd)! 🚀

Movate is pleased to invite you to our walk-in recruitment drive for the position of Service Desk Support Engineer / Technical Support role at our Hyderabad office.

🏢 Walk-in Drive Details

📅 Date : 8th Nov 25

📍 Venue : Movate (Formerly CSS Corp Pvt Ltd)

SOHINI TECH PARK, Trendset Apartments, 1, Nanakramguda Rd,

Financial District, Nanakramguda, Telangana 500032

📍 Google Maps Link : https : / / maps.App.Goo.Gl / t9ATSvW6oE124Amr6

Service desk Support Engineer | Job Description

Summary :

Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented.

Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to :

• Handle Complexity : Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios.
• Adapt Communication : Communicate clearly and persuasively, adapting language to be easily understood by both technical and non-technical stakeholders.
• Produce Clear Documentation : Write clear, well-structured emails, documentation, and case notes on complex technical subjects.

This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers.

You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to -

Principle duties and responsibilities | Job Description :

Must Have Skills :

Knowledge, Skills and Abilities :