Role Name : Credit Portfolio Strategy Manager (Portfolio Optimization)
Position Title : Senior Manager - Credit Portfolio Strategy Manager (Portfolio Optimization)
Sub Vertical : Post Acquisition
Function : Credit & Fraud Risk Management
Location : Gurugram
Role Purpose : The role is responsible for ensuring implementation of strategies & policies to ensure portfolio growth, maintaining delinquencies within benchmarks through regular tracking mechanism together with designing and launching new campaigns to achieve organization goals.
Role Accountabilities :
- Maintain & sustain portfolio delinquency rates below benchmark levels
- Cross sell offers to low and medium Risk segments
- Effective Utilization of models and other available data for portfolio optimization
- Track & monitor portfolio performance and take corrective actions to maintain the portfolio delinquency within benchmark rates
- Conduct data analytics, modelling and segmentation for portfolio management
- Cull out segments to optimize the x-sell coverage of the portfolio
- Promote customer driven actions (increase income driven limit assignment)
- Create and monitor of portfolio Performance dashboard on time on a monthly basis
- Review transaction declines daily and highlight the gaps and abnormal pattern
- Support the implementation of all regulatory guidelines and network enhancements
- Support management of existing relationships and future implementation of any new card network - Visa / Mastercard / Rupay / Amex / JCB
Measures of Success (Define the Outcomes expected of the role) :
Maintain portfolio loss rates and delinquencies within the defined benchmarksMaintain authorization success rate within the defined benchmarksDesign and launch of Campaigns to increase cross-sell as per planTechnical Skills / Experience / Certification (If any) :
Expertise in Data Analytic & ModellingStrong understanding of the cards business dynamics that will drive the analysisExpertise in data analytics and system tools such as SAS, TRIAD, V+, PythonKnowledge of Card networks, Access Control System (ACS), payment processing and regulatory environmentCompetencies critical for role with High Proficiency :
Stakeholder ManagementWritten and verbal CommunicationAnalytical Skills & Problem SolvingProcess OrientationAgility & responsivenessKey External Stakeholder(s) :
Credit Bureaus, Card Networks, Vendors (Alternate Data providers)Key Internal Stakeholder(s) :
All FunctionsMust have Qualification :
Master’s degree in economics, statistics or business managementOver-all experience in role :
6-8 years of Post Qualification ExperienceRelevant Experience with respect to the role :
3-5 years of relevant experience in Cards, Payments, LendingPreferred Industry (If any) :
FSI