Payments Processing Analyst 0 - 2 Years

Job Description

Job Description

Title : Payments Processing Analyst

Location : Bangalore

Note :

• Specific / mandatory skills : Payments, Banking etc.
• Experience range : 0 to 2 years
• Open to consider fresher candidates (Yes / No) : Yes
• Open to consider relocation / non-local candidates (Yes / No) : local candidate
• Maximum monthly CTC (Excluding service fees and GST) : 35000
• Project duration : 8 months
• Shift timings : candidate should be flexible in all shifts
• Number of days work from office : 3 days

Description

The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash / valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Bank's internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders.

The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash / valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients.

The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level.

Your key responsibilities

Processing Standards

Escalation

Compliance

Business Opportunities

Additional Responsibilities

Assist the manager in preparation of various team related MIS

Your skills and experience