UHG Voice Process

About the Company

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Exp : 0 to 2 yrs

Position : UHG Voice Process

Work Mode : Work from Office (WFO)

NP : 0 to 15 Days(Serving Notice)

Location : Kolkata

Shift : Fixed Night Shift (Rotational Weekly Off)

Walk-in Dates : Starting Monday, 10th November 2025

Job Description :

We are hiring enthusiastic and customer-focused individuals for our UHG Voice Process (Member & Relationship Management). The role involves interacting directly with customers, providing excellent service, and maintaining high standards of communication and accuracy.

Key Responsibilities :

• Handle inbound / outbound member calls efficiently and professionally.
• Provide accurate information and resolve customer queries.
• Maintain data accuracy and documentation as per compliance guidelines.
• Ensure adherence to service quality and productivity standards.
• Exhibit strong problem-solving and multitasking abilities.

Desired Candidate Profile :

Eligibility Criteria