Account Supervisor / Manager - Mailine Advertising Agency

We're looking for an experienced and driven Account Supervisor / Manager to join our leading integrated marketing communication company. This role involves end-to-end management of designated accounts, demanding a deep understanding of clients' businesses, strategic involvement in communication development, and a focus on delivering exceptional service and results. You'll be crucial in fostering strong client relationships and ensuring commercial success.

Key Responsibilities :

• End-to-End Account Management : Take full responsibility for the end-to-end management of designated accounts. This includes thoroughly understanding the client's business, actively participating in the development of communication strategies, monitoring client competitors, and tracking sales data to inform decisions.
• Documentation & Data Management : Ensure systematic documentation and secure storage of all client-related data, maintaining organized and accessible records.
• Creative Excellence & Awards : Actively participate in the development of creative work that meets high standards and is worthy of submission for national-level awards, contributing to the agency's reputation for excellence.
• Commercial Management : Ensure excellent commercial management of the business handled through accurate and timely billing and collections, contributing to the agency's financial health.
• Client Relationship Management : Develop and maintain strong, lasting relationships with clients across various hierarchical levels, demonstrating hands-on exposure to servicing high-end retail clients.
• Brief Interpretation & Ownership : Independently take down, understand, and break down complex communication briefs, translating them into actionable strategies.
• Service Delivery Ownership : Take full ownership of the account and actively support service delivery, ensuring client needs are met efficiently and effectively.

Required Skills :

Skills Required

Account Management, Documentation, Analytical Skills, Client Management, Commercial Management