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Program Manager - Lending

Program Manager - Lending

CredFlowSouth Delhi, Delhi, India
5 days ago
Job description

About the Role

We are seeking a highly motivated Program Manager - Lending to drive strategic initiatives and streamline end-to-end loan processes across origination, underwriting, disbursement, and collections. You will play a key role in collaborating across product, tech, credit, operations, and sales teams to deliver scalable and efficient lending solutions.

Key Responsibilities

  • Program Ownership : Lead and manage critical programs within the lending vertical—such as new loan product launches, automation of credit underwriting, or onboarding of new lending partners.
  • Process Improvement : Identify inefficiencies across the lending value chain and implement solutions to improve TAT, reduce risk, and enhance customer experience.
  • Cross-functional Coordination : Liaise with product, engineering, sales, credit, and legal teams to ensure seamless execution of projects.
  • Lender & Partner Coordination : Manage integrations and workflows with external lenders (banks / NBFCs) and third-party platforms (LOS, LMS, credit bureaus, KYC, etc.).
  • Analytics & Reporting : Track performance metrics, disbursal volumes, approval ratios, etc. and drive data-led decision-making.
  • Compliance & Audit Readiness : Ensure all lending programs adhere to internal policies and external regulatory requirements.
  • Documentation & SOPs : Maintain updated process documentation, SOPs, and training material for teams and stakeholders.

Qualifications

  • 1-3 years of experience in fintech, NBFC, or banking, preferably in lending operations, product, or program management.
  • Strong understanding of business loan, personal loan, or SME lending processes including underwriting, documentation, disbursal, and repayment.
  • Experience working with LOS, LMS, API integrations, or credit automation tools is a plus.
  • Excellent project management and stakeholder management skills.
  • Strong analytical mindset; proficiency with Excel, SQL, or project management tools (Jira, Trello, Asana).
  • Good to Have

  • Experience scaling lending operations in a startup / fintech environment.
  • Exposure to working with external partners (lenders, technology vendors, credit bureaus).
  • Why Join Us?

  • Be a part of a fast-growing fintech / lending business reshaping credit access in India.
  • Work closely with leadership and influence key decisions.
  • Opportunity to lead high-impact, tech-enabled lending initiatives.
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    Program Manager • South Delhi, Delhi, India