Collegedunia - ServiceNow ITOM Expert - CMDB

Description :

Job Title : ServiceNow ITOM Expert

Experience : 810 Years

Location : Remote

Employment Type : Contract

About the Role :

We are seeking a highly skilled ServiceNow ITOM Expert to join our team on a contract basis.

The ideal candidate will have deep expertise in ServiceNow ITOM modules, with hands-on experience in CMDB, Discovery, Service Mapping, and Automation.

Youll be responsible for designing, implementing, and optimizing ServiceNow ITOM solutions that drive operational excellence across the organization.

Key Responsibilities :

• Lead the design, configuration, and implementation of ServiceNow ITOM modules (Discovery, Service Mapping, Event Management, Orchestration, etc.
• Ensure CMDB integrity and maintain accurate service dependency maps.
• Drive automation initiatives through integration with third-party tools and custom scripts.
• Collaborate with ITSM, ITAM, and other teams to ensure seamless end-to-end service delivery.
• Develop and maintain custom scripts (JavaScript, Glide) to enhance ServiceNow functionality.
• Manage integrations between ServiceNow and other enterprise systems.
• Ensure compliance with ServiceNow best practices and governance standards.
• Provide technical leadership and mentoring for junior team members.

Required Skills & Qualifications :

(ref : hirist.tech)