Regional Operations Lead

Company Description

🌐 About Jupiter Overseas Consulting

Jupiter Overseas Consulting Inc. is a Canada-based company now setting up its first office in India (Ambala, Haryana).

We are a rapidly growing organization specializing in study abroad, immigration, and visa consulting services for countries like Canada, Australia, New Zealand, the UK, and Europe.

At Jupiter Overseas Consulting, we believe in building a strong, supportive, and family-like work environment where every employee is valued and encouraged to grow. Our goal is to create a workplace that blends professional excellence with personal care, ensuring long-term success for both our clients and our team.

Role Description

This is a full-time on-site role for a Branch Head located in Ambala (Haryana). The role involves overseeing and managing the branch's daily operations, counselling individuals seeking visa assistance, providing accurate guidance on visa requirements and application processes, and supervising staff performance. The Senior Visa Counsellor / Branch Head will also ensure exceptional client service, maintain branch efficiency, ensure compliance with legal and regulatory requirements, and drive the operational success of the branch.

Qualifications

• Strong interpersonal, counseling, and client advisory skills
• Minimum 3 years of experience as an Senior visa counsellor or Branch Head in Immigration industry.
• Proficiency in team leadership, staff management, and branch operational oversight
• Experience in visa application processes and knowledge of international immigration laws
• Excellent organizational, planning, and problem-solving abilities
• Effective verbal and written communication skills
• Proficiency in using CRM tools and standard office software
• Prior experience in the visa consulting or immigration industry is preferred
• Bachelor’s degree in a relevant field such as International Relations, Business, or Communications
• Fluency in multiple languages is an advantage for client interaction