AI Data Quality and Engineering Lead

Job Description

About TaskUs : TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer : At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About TaskUs : TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer : TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today!

Why this role exists

As AI systems scale rapidly across industries, the integrity and accuracy of testing, training, and evaluation data have never been more critical. TaskUs needs a proactive leader who can architect and uphold high-quality annotation workflows so that AI models are built and evaluated on, reliable data without compromising on speed or efficiency.

The Impact You'll Make

• Build and guide a high-performing team : Lead and mentor a team of Data Quality Analysts, setting clear quality goals, delivering feedback, and fostering a culture of precision and accountability.
• Ensure quality at scale : Develop and continually refine robust QA processes, SOPs, and statistical quality metrics (e.g., F1 score, inter-annotator agreement) to protect the integrity of annotation outputs.
• Drive transparency and insight : Create dashboards and reports that reveal quality trends, root causes of errors, and improvement opportunities - communicating these insights to leadership and clients.
• Champion tool innovation and efficiency : Manage annotation and QA platforms (like Labelbox, Dataloop, LabelStudio), and lead the evaluation or implementation of new automation tools to elevate efficiency and maintain quality.

Responsibilities

Strategic Leadership

processes and standard operating procedures to ensure high-quality outputs.

that align with business objectives and industry standards.

areas to increase efficiency and reduce errors.

training, and support to annotators and project teams to uphold the highest quality

standards.

Analysis & Reporting

quality strategies, and uncover root causes of recurring errors.

and project performance.

articulating quality trends, risks, and improvement plans.

and client services, to align on project goals and quality assurance initiatives.

Operational Leadership

expertise, fostering a culture of continuous improvement and accountability.

Labelbox, Dataloop, LabelStudio), ensuring optimal tool performance and alignment

with project requirements

technologies to streamline quality control workflows, enhance analytical capabilities,

and improve operational efficiency.

Required Qualifications

equivalent professional experience.

within AI / ML or data annotation environments.

large-scale, multi-modal data annotation projects.

remote or distributed teams.

and statistical quality metrics (e.g., F1 score, inter-annotator agreement).

statistical analyses, and translate findings into actionable recommendations.

insights to technical and non-technical stakeholders.

Sheets.

model training, and evaluation.

Preferred Qualifications

pipelines.

optimise annotation and validation processes.

How We Partner To Protect You : TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI : In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

How We Partner To Protect You : TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI : In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https : / / www.taskus.com / careers / .

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

Req Id : R_2507_9654

Posted At : Fri Jul 18 2025 00 : 00 : 00 GMT+0000 (Coordinated Universal Time)

Skills Required

Data Operations, Sql, Data Analysis, Excel, Python