No longer accepting applications
Call Quality Specialist
Movatethane, maharashtra, in8 hours ago
Job description0.5-6 years of experience in BPO or customer service industry. Strong understanding of call auditing, monitoring, and calibration processes. Excellent communication skills with ability to provide constructive feedback effectively. Ability to work independently with minimal supervision while maintaining high levels of accuracy.
Job Title : Soft Skills Audit (Call Quality Audit)
Experience : 0.5 to 6 Years
Shift Time : Rotational Night Shift
Job Location : Chennai - Perungulathur
No Of Position : 10
Roles and Responsibilities
- Conduct call audits to ensure compliance with quality standards and regulations.
- Monitor calls for quality assurance purposes, identifying areas of excellence and areas for improvement.
- Participate in call calibration sessions to align with team members' performance expectations.
- Collaborate with the team to resolve issues related to call quality.
Desired Candidate Profile
Create a job alert for this search
Quality Specialist • thane, maharashtra, in
Related jobs
)
- Promoted
Quality Lead - Renewable Energy Sector
Tracers India Search Private LimitedMumbai, India The Lead of Service & Material Quality will be responsible for developing and implementing robust quality systems that ensure all materials procured and services delivered across renewable ener...Show moreLast updated: 29 days ago
- Promoted
- New!
Quality Analyst (Central QA)
Exide Industries LimitedNavi Mumbai, Maharashtra, India The Quality Analyst role focuses on transforming quality data into meaningful insights, strengthening product reliability, and driving system improvements across all manufacturing plants.If you th...Show moreLast updated: 4 hours ago
- Promoted
- New!
Panel Support & Video Quality Specialist
Pulse LabsThane, IN Pulse Labs, backed by Google and Amazon, is redefining product development.Our mission is to provide insightful, actionable, and easily comprehensible feedback throughout the product lifecycle, fro...Show moreLast updated: 12 hours ago
- Promoted
Quality Analyst
ConfidentialNavi Mumbai Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management.
Uses quality monitoring data management system to compile...Show moreLast updated: 30+ days ago
- Promoted
- New!
Quality Assurance Specialist
IP InfusionBorivali, Maharashtra, India Qualification, Experience and Knowledge.E Graduate / Equivalent in ECE, CSE.IT with minimum of 5+ years of experience.Experience in Testing and debugging Network Protocols : Layer-2 : MLAG / VPC, Spannin...Show moreLast updated: 4 hours ago
- Promoted
- New!
Quality Analyst - Sales
LeapThane, IN We're expanding our Learning & Development team and are looking for quality analysts who have great attention to detail and have the knack to share feedback to improve sale agents' efficiency.Chart...Show moreLast updated: 12 hours ago
- Promoted
Data Quality Governance, US Banks, Associate, Wealth Management
Morgan StanleyMumbai, India Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.
The Firm's employees serve ...Show moreLast updated: 21 days ago
- Promoted
- New!
Quality Assurance Specialist
SynechronMumbai, Maharashtra, India Job Role : Automation Test Engineer Job Location : Kharadi, Pune Experience- 7+ Yrs Notice Period : Immediate to 30 Days.
About Company : At Synechron, we believe in the power of digital to transfo...Show moreLast updated: 2 hours ago
- Promoted
- New!
Supplier Quality Specialist
Net2Source (N2S)Mumbai, IN Position : Supplier Quality Specialist.Location : Hyderabad, TG (Remote).Net2Source, in collaboration with one of our.If you have a background in engineering and strong expertise in supplier quality,...Show moreLast updated: 12 hours ago
- Promoted
Quality Assurance Specialist
Dr Pal’s NewMEMumbai, IN NewME is an innovative wellness program that embraces a holistic approach to combat metabolic disorders through the power of time-restricted eating.
Our program is designed to promote overall well-b...Show moreLast updated: 3 days ago
- Promoted
- New!
Quality Assurance Specialist
Movatethane, maharashtra, in A bachelor’s degree with a minimum of 8-9 years as QA Engineer with software testing experience that includes a minimum of 5-6 years of relevant experience in Salesforce Experience Cloud (including...Show moreLast updated: 8 hours ago
- Promoted
- New!
Call Quality Specialist
MovateMumbai, Maharashtra, India Job Title : Soft Skills Audit (Call Quality Audit) Experience : 0.Years Shift Time : Rotational Night Shift Job Location : Chennai - Perungulathur No Of Position : 10 Roles and Responsibilities ...Show moreLast updated: 4 hours ago
- Promoted
Quality Assurance Specialist
brabersThāne, Republic Of India, IN We are seeking a highly skilled and detail-oriented.UI / UX testing and low-code platforms (OutSystems and LEAP).This is a long-term freelance engagement supporting a global pharmaceutical company.Th...Show moreLast updated: 4 days ago
- Promoted
Data Quality Governance, US Banks, Associate, Wealth Management
ConfidentialMumbai, India Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.
The Firm's employees serve ...Show moreLast updated: 30+ days ago
- Promoted
Quality Assurance Specialist
ConfidentialMumbai, India Preparation of Method Statements, ITPs, Checklists and upgrade the policies / procedures in compliance with project requirements.
Ensuring the implementation of correct construction practices as per...Show moreLast updated: 30+ days ago
- Promoted
Quality Assurance Specialist (UI / UX / OutSystems / LEAP)
brabersThane, IN We are seeking a highly skilled and detail-oriented.UI / UX testing and low-code platforms (OutSystems and LEAP).This is a long-term freelance engagement supporting a global pharmaceutical company.Th...Show moreLast updated: 4 days ago
- Promoted
Senior QA Specialist
ConfidentialDelhi, Kolkata, Mumbai Demonstrated working knowledge of modern software development lifecycles.Experience testing GUI applications, web services and / or web applications (backend and frontend).
Proficient in backend testi...Show moreLast updated: 6 days ago
- Promoted
Quality Specialist
ConfidentialMumbai Conduct audits of new warehouse depots for infrastructure, hygiene, and cold chain compliance.Train depot staff and distributors on cold chain quality standards.
Develop and deliver training program...Show moreLast updated: 10 days ago