GSA - F&B Service

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Job Summary :

To provide excellent guest service by ensuring a pleasant dining experience, maintaining service standards, and assisting in restaurant operations.

Key Responsibilities

• Greet and seat guests courteously, ensuring comfort and satisfaction.
• Present menus, take orders accurately, and serve food & beverages promptly.
• Ensure table setup and cleanliness as per hotel standards.
• Maintain knowledge of menu items, ingredients, and daily specials.
• Coordinate with kitchen and bar staff to ensure timely service.
• Handle guest complaints professionally and report to the supervisor if required.
• Ensure adherence to hygiene, grooming, and safety standards.
• Assist in billing and cash handling procedures.
• Support in banquet or special event setups when needed.

Qualifications

Skills Required

service standards, Guest Service