Sales Representative

Job description

Roles and responsibilities :

1. Sales Strategy and Planning

Market Analysis : Conduct market research to identify trends, customer needs, and competitor activities.

Sales Targets : Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.

Forecasting : Predict sales trends and adjust strategies accordingly to meet market demands.

2. Client Relationship Management

Customer Acquisition : Identify and target potential clients to expand the customer base.

Account Management : Build and maintain strong relationships with existing clients, addressing their needs and resolving issues promptly.

Customer Service : Provide excellent service to ensure high levels of customer satisfaction and loyalty.

3. Sales Execution

Product Knowledge : Have in-depth knowledge of the company’s products and services to effectively communicate their benefits to clients.

Sales Presentations : Prepare and deliver compelling sales presentations to clients.

Negotiation : Negotiate terms and conditions with clients to close sales deals.

Order Processing : Oversee the order process from initiation to delivery, ensuring accuracy and timeliness.

4. Distribution and Logistics

Inventory Management : Monitor stock levels to ensure product availability and prevent shortages.

Supply Chain Coordination : Coordinate with logistics and supply chain teams to ensure timely and efficient product distribution.

Retail Audits : Conduct regular visits to retail outlets to ensure proper product placement and adherence to company standards.

5. Reporting and Analysis

Sales Reports : Prepare and submit regular sales reports, including performance metrics and progress towards targets.

Market Insights : Analyze sales data to identify patterns and insights that can inform future strategies.

Feedback Loop : Provide feedback to management on market trends, customer preferences, and product performance.

6. Team Collaboration

Coordination : Work closely with marketing, finance, and product development teams to align sales strategies with overall company goals.

Training : Participate in training programs to stay updated on sales techniques and product knowledge.

Mentoring : Support and mentor junior sales staff, sharing best practices and strategies.

7. Compliance and Documentation

Regulatory Compliance : Ensure all sales activities comply with legal and regulatory requirements.

Documentation : Maintain accurate records of sales transactions, client interactions, and other relevant documentation.

8. Problem-Solving

Issue Resolution : Address and resolve any issues or concerns raised by clients or encountered during the sales process.

Adaptability : Adjust strategies and approaches based on feedback and changing market conditions.

Candidates should be from FMCG industry specially exp in Food division.