Business Analyst- Health Claims Platform- Hong Kong

Business Analyst – Health Insurance Platform (Hong Kong)

About Us

MetaMorphoSys is a next-generation InsurTech product company transforming life and health insurance across Asia. We offer a unified platform across five core value streams : Claims, Underwriting, Provider Management, Benefit Configuration, and FWA. Our platform is live across multiple markets and is now being implemented for a major claim’s transformation initiative in Hong Kong.

About the role :

We are looking for a Business Analyst to be stationed onsite at our client location in Hong Kong. This role is ideal for a self-driven professional who can blend strong business analysis skills with deep insurance domain expertise (In the area of Health Claims) to deliver impactful client outcomes.

As the onsite lead, you will act as the face of MetaMorphoSys at the client site — owning requirement definition, driving configuration workshops, ensuring alignment between business needs and product capabilities, and guiding both client and internal teams through implementation.

You will also serve as the Subject Matter Expert, advising the client on best practices, product fitment, and process optimization within the insurance domain.

This is not a generic BA role. The ideal candidate must have a deep understanding of end-to-end health insurance claims processing in Hong Kong, including preauthorisation, provider management, ICD / PCS codes, adjudication rules, and regulatory expectations. The SME is expected to lead workshops, validate use cases, map requirements, and guide the customer through best practices, rather than eliciting vague asks. Cantonese proficiency is preferred but not mandatory. While Cantonese is advantageous, strong command over English and health insurance domain knowledge is essential

This role demands a mix of consulting mindset, solution thinking, and hands-on execution.

Location : Hong Kong (Full-time, stationed onsite)

Job Type : Full-time | Contract or Permanent

Experience : 8-10 years

Domain : Health Insurance – Claims & Provider Management

Employer : MetaMorphoSys Technologies

Role – Business Analyst – Health Insurance Platform (Hong Kong)

Key Responsibilities

• Serve as MetaMorphoSys's functional lead for claims during all phases of the    implementation.
• Conduct and lead requirement workshops, including discovery, process validation, and data mapping sessions.
• Make extremely detailed, comprehensive and presentable documentation to aid the product feature enhancement process and create ‘wow’ customer experience considering this documentation will form the basis of our entire implementation strategy

Understand Hong Kong’s health claims landscape—including :

Claims SLAs, appeals, regulatory workflows, and audit readiness.

Required Skills & Experience

8-10 years of experience in health insurance claims domain.

Familiarity with :

Preferred Qualifications

Note :

This role is central to our delivery success in Hong Kong. The candidate will act as a trusted domain face of MetaMorphoSys, leading the claims track with confidence, customer empathy, and strong product understanding.

Those interested can write to us at jobs@metamorphtech.com