Sales And Service Specialist

Job Title : Sales and Service Specialist for FMCG

Location : [Kolkata, West Bengal] | [On-site]

Company : [The Sugarr & Spice]

Employment Type : [Full-time]

About the Role :

We are looking for a motivated and customer-focused Sales and Service Specialist for FMCG to join our team. In this role, you will be the face of our brand—delivering exceptional service experiences, driving sales growth, and building long-term customer relationships.

Key Responsibilities :

• Provide outstanding customer service and resolve client inquiries in a timely, professional manner.
• Develop in-depth knowledge of company products / services to support customer needs and suggest appropriate solutions.
• Drive sales through proactive customer engagement, upselling, and cross-selling initiatives.
• Manage the end-to-end sales process including quotations, order management, and follow-ups.
• Maintain accurate customer records and sales activity in CRM systems.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Meet or exceed sales and service performance targets and KPIs.

Qualifications :

Why Join Us?

Apply today and be part of a team that values service, integrity, and results.