Talent.com
This job offer is not available in your country.
Sales And Service Specialist

Sales And Service Specialist

Creative Bakers & Confectioners Pvt LtdKolkata metropolitan area, West Bengal, India
12 days ago
Job description

Job Title : Sales and Service Specialist for FMCG

Location : [Kolkata, West Bengal] | [On-site]

Company : [The Sugarr & Spice]

Employment Type : [Full-time]

About the Role :

We are looking for a motivated and customer-focused Sales and Service Specialist for FMCG to join our team. In this role, you will be the face of our brand—delivering exceptional service experiences, driving sales growth, and building long-term customer relationships.

Key Responsibilities :

  • Provide outstanding customer service and resolve client inquiries in a timely, professional manner.
  • Develop in-depth knowledge of company products / services to support customer needs and suggest appropriate solutions.
  • Drive sales through proactive customer engagement, upselling, and cross-selling initiatives.
  • Manage the end-to-end sales process including quotations, order management, and follow-ups.
  • Maintain accurate customer records and sales activity in CRM systems.
  • Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
  • Meet or exceed sales and service performance targets and KPIs.

Qualifications :

  • Proven experience in FMCG sales, customer service, or a related field (2+ years preferred).
  • Strong communication and interpersonal skills.
  • Ability to build rapport and trust with clients quickly.
  • Excellent problem-solving abilities and attention to detail.
  • Comfortable working with CRM systems and Microsoft Office Suite.
  • High school diploma or equivalent; a degree in Business, Marketing, or related field is a plus.

    • Why Join Us?

  • Competitive salary and performance bonuses
  • Comprehensive training and development programs
  • Supportive and inclusive work environment
  • Opportunities for career advancement

    • Apply today and be part of a team that values service, integrity, and results.

    Create a job alert for this search

    Sales Specialist • Kolkata metropolitan area, West Bengal, India